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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Zillow
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    Bigdogbiker63
    Lewisburg, TN
    Posted on February 12th, 2021 12:00 AM
    Shawn and his team made buying our new home easy. They are very knowledgeable and easy to work with. They give weekly updates so you know where you stand every step of the way. I would recomend them to anyone looking to purchase or refi.
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    Drew A
    Posted on January 21st, 2021 09:50 PM
    As a first time home buyer, Shawn and the Kaplan team could not have been any more helpful! They walked us through each step, and were informative and thorough in answering the many questions we had throughout the process. We are very grateful...
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    Chad S
    Posted on January 21st, 2021 03:16 PM
    The Kaplan Team at Cross Country Mortgage were phenomenal as expected. Shawn and Heather were awesome in talking thru options on a protracted timeline while Donna moved heaven and earth on the backend processing. Everything was timely, beneficial,...
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    Reply from Owner
    August 28th, 2026 04:00 PM
    You have always been great to work with Chad and we appreciate your loyalty to us! Glad it was a exceptional experience and Congrats on the new home!
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    Taylor D
    Murfreesboro, TN
    Posted on January 21st, 2021 12:00 AM
    The Kaplan Team at Legacy Mutual Mortgage were phenomenal. Beginning with discussions with Shawn around financial goals and how to achieve them, then working with Matthew regarding mortgage options, and finally Donna on the backend processing;...
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    Drewamann
    Nashville, TN
    Posted on January 21st, 2021 12:00 AM
    As a first time home buyer, Shawn and the Kaplan team could not have been any more helpful! They walked us through each step, and were informative and thorough in answering the many questions we had throughout the process. We are very grateful...
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    Allison B
    Posted on January 20th, 2021 01:37 AM
    Working with the Kaplan team was easy! My fiancé and I were both first time home buyers. Shawn was patient and made sure we understood everything we needed to along the way. His team followed up weekly throughout the process and were all great...
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    Justin M
    Posted on January 19th, 2021 01:30 PM
    The Kaplan Team is second to none. I do not leave reviews, but our experience warrants notoriety. Shawn’s professional advice and his teams execution left no stone unturned. Do not leave this type of transaction to novice, call Shawn and his...
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    Melanie S
    Posted on January 18th, 2021 09:43 PM
    This is the second time we’ve used Shawn Kaplan and team and as expected they made the process smooth and stress free. Everyone we worked with was efficient and knowledgeable. We couldn’t ask for an easier process.
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    Devin W
    Posted on January 18th, 2021 07:49 PM
    The Kaplan Team of Legacy Mutual was incredible. They helped us every step of the way in this home buying process. Can't recommend them enough, Shawn and his team were great. Any questions/concerns that we had were always addressed and answered....
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    Taylor J
    Posted on January 18th, 2021 07:28 PM
    Shawn Kaplan and his team are actually 10 stars. They made the process so easy for us. Purchasing a home is very stressful, but the process could not have gone any smoother. They navigated us through it all and really took a lot of the stress...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time