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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
    A
    Andrew M
    San Leandro, CA
    Posted on July 23rd, 2026 05:43 PM
    Shanti Thomas has received a review with 5 star rating from Andrew M
  • SFTP
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    Alireza A E Z
    Dublin, CA
    Posted on July 23rd, 2026 05:35 PM
    Shanti walked us through the process with patient and kindness.
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    Silvia V
    Dublin, CA
    Posted on July 23rd, 2026 04:49 PM
    Shanti and her team are fantastic.
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    Customer 0
    Hayward, CA
    Posted on July 17th, 2026 04:49 PM
    Working with Shanti and her team was a great experience. They made the whole process easy, kept me updated, and were always quick to answer any questions I had. Everything went smoothly from start to finish.
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    Jim O
    Napa, CA
    Posted on July 13th, 2026 06:23 PM
    Responsiveness, knowledge of complicated trust and probate estate title issues, pleasant attitude.
  • SFTP
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    Customer 1
    Castro Valley, CA
    Posted on July 9th, 2026 01:18 PM
    Shanti was extremely professional and responsive to my questions.
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    Laarni S
    Castro Valley, CA
    Posted on July 7th, 2026 02:57 AM
    Shanti's response is quick and she answered all our inquiries. She's accomodating too.
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    Debbie P
    Napa, CA
    Posted on July 6th, 2026 07:50 PM
    Shanti Thomas has received a review with 5 star rating from Debbie P
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    Norma G
    Castro Valley, CA
    Posted on July 6th, 2026 05:55 PM
    Shanti’s professionalism, expertise, and patience made the entire transaction much smoother, especially since we encountered a few challenges along the way. She remained calm, knowledgeable, and proactive throughout the process, making it a...
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    Wendy M
    Canyon, CA
    Posted on July 4th, 2026 05:54 PM
    Shanti and her team knew the process, kept things on track, we're so helpful for my first double-ended transaction. They have my trust, and that is huge in my life.
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
    What is the Search Rank Score®?
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    Time Zone

    Pacific Standard Time (PST)