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Guild Mortgage - Shannon Heinze
Area Manager | NMLS# 408600

I am your dedicated Guild Mortgage Producing Area Manager, committed to providing comprehensive support to my clients in navigating the world of real estate financing. My primary goal is to assist them in making informed and sound decisions... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Shannon was beyond helpful, professional, and knowledgeable. She helped us understand many of the nuances of the application and lending process that likely goes unnoticed by many consumers. She was responsive and patient throughout the whole...
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Reply from Owner
March 18th, 2026 05:52 PM
It's heartening to know that you found my guidance on the lending process useful, Ian. Helping clients navigate the nuances is something I prioritize, and being responsive and patient through each step is important to me. Your words about your...
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Shannon was beyond helpful, professional, and knowledgeable. She helped us understand many of the nuances of The application and lending process that likely goes unnoticed by many consumers. She was responsive and patient throughout the whole...
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Reply from Shannon Heinze
December 1st, 2025 02:59 PM
Ian, I'm glad to hear that I was able to assist you in navigating the application and lending process. It's important to me that clients feel informed and supported every step of the way. Thank you for your kind words about my professionalism...
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Shannon is always responsive and easy to work with. We always know our progress. We will always recommend Shannon.
Reply from Shannon Heinze
November 5th, 2025 11:30 PM
Thank you for your continued trust, Michael, it's always a pleasure working with both you and Shirley.
Shannon helped us out so much. She helped me financially and personally take carw care of my family. I would recommend Guild because of Shannon!
Reply from Shannon Heinze
October 30th, 2025 07:19 PM
Brian, thank you for taking the time to share your experience. It means a lot to me that I could assist you both financially and personally. Supporting families is at the heart of what I do, and I'm glad to know that my efforts made a positive...
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Shannon is fantastic! Always professional, proactive, and caring — she makes every transaction smooth. I trust her completely with my clients.
Reply from Shannon Heinze
October 24th, 2025 08:13 PM
Gagan, I'm grateful for your confidence and trust in my services. Ensuring that each transaction is smooth and handled with care is important to me, and I'm glad to hear that this aligns with your experience. If there's anything more I can...
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I have been working with Shannon for 15+ years. I first worked with her when she was at Wells Fargo. I followed Shannon to Guild Mortgage. I keep coming back to Guild for all my new purchases and refinances- only due to Shannon. She is extremely...
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Reply from Shannon Heinze
October 24th, 2025 08:07 PM
Poonam, I genuinely appreciate your kind words and your loyalty over the past 15 years. It's been a privilege to support you through each purchase and refinance, both at Wells Fargo and now at Guild Mortgage. I'm grateful for your trust in...
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Grest communication and timely work. Nice job!
Reply from Shannon Heinze
October 24th, 2025 05:10 PM
Thank you for your feedback, Josh. I'm pleased that you found the communication effective and the work timely. If there's anything else I can assist you with, please feel free to reach out. Thank you for choosing Guild Mortgage!
Shannon made the loan process very easy.
Reply from Shannon Heinze
October 5th, 2025 04:36 AM
I'm glad the loan process felt easy for you, Cynthia. Making the experience smooth for my clients is always a priority. If you ever have more questions or need further assistance, feel free to contact me anytime. Thank you for choosing Guild...
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Shannon, Brandi, and Stephanie were all great in answering my questions and returning my calls. I would like to thank all three of them for making me feel comfortable when speaking to them. Thanks again Art.
Reply from Shannon Heinze
August 10th, 2025 03:59 PM
Thank you for your kind words, Art. I'm glad to hear that you felt comfortable reaching out and that Brandi, Stephanie, and I could effectively address your questions. It was a pleasure working with you. If you have any further questions or...
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Communication with both listing and selling agents
Underwriter let us know same day as close documents were stilll required
Loan officer to answer phone and return phone calls
Reply from Shannon Heinze
November 5th, 2025 11:28 PM
We appreciate you sharing your feedback, Mark. It seems there were some communication challenges during your experience with us. We understand the importance of timely updates and effective communication, especially regarding important documents...
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About
I am your dedicated Guild Mortgage Producing Area Manager, committed to providing comprehensive support to my clients in navigating the world of real estate financing. My primary goal is to assist them in making informed and sound decisions that perfectly align with their unique needs. Guiding my clients through credit repair and preparing them for homeownership brings me great satisfaction. Ultimately, I thrive on helping my clients own what truly mattes to them and my passion for assisting others in achieving their homeownership goals drives me in everything. I look forward to serving your home financing needs for many years.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Purchase and Refinance
Conventional Financing
FHA Financing
VA Financing
Down Payment Assistance
Credit Consultation
Home Equity Loans and Lines of Credit
Bridge
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Memberships
- Mesa Chamber of Commerce Board Member
- Oakwood Creative Care Board Member
- Mesa Public Safety Foundation Board Member
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Mountain Standard Time (MST)
Disclaimer
I am authorized to do business in the states of Arizona, California and Colorado. AZ BK#0018883; AZ BKBR# 0119516; AZ LO Lic.# 0924588; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NMLS ID: 408600; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.