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Shanda Pigg - Senior Loan Officer | NMLS # 219189 in Plano, TX

Shanda Pigg

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Senior Loan Officer | NMLS # 219189

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
0%
Reviews from Web
  • FTP
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    Hieu T
    Dallas, TX
    Posted on June 12th, 2017 01:32 AM
    With short time hard work from Shanda, make thing happen. Im happy when i choose her to help. Will refer her to all my friends. Great job.
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    Shellyfah
    Arlington, TX
    Posted on June 12th, 2017 12:00 AM
    I can't say enough good about Shanda. I wanted to buy a home but I didn't have the best credit, and quite frankly I was more than a little apprehensive about going through the process. I met Shanda, and all that changed. She is extremely knowledgeable...
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  • FTP
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    Shelly F
    Arlington, TX
    Posted on June 8th, 2017 01:45 AM
    Working with Shanda was better than great! She was very knowledgeable and explained eveything to me, every step of the way. The level of confidence Shanda had in doing her job, definitely put me at ease. I absolutely trusted her, and I can't...
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    Thomas D
    Kennedale, TX
    Posted on June 5th, 2017 01:21 AM
    Professionalism, determination, responsiveness, patience and willingness to work with us to make sure we understood everything, each step of the way. Friendliness, candidness and honesty were also key to me.
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    Joe W
    Saginaw, TX
    Posted on June 2nd, 2017 11:18 PM
    Shanda's experience had helped close on a house in 3 weeks. I was able to make the deadline. She answered all my questions and she responded back very quickly. I truly appreciate her help.
  • Zillow
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    Williefloyd
    Fort Worth, TX
    Posted on May 31st, 2017 12:00 AM
    Shanda was great at explaining the entire process of refinancing. She was available to answer all my questions either by phone or email. She responded to emails and phone calls promptly. She ensured that all the documentation was completed...
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    Willie F
    Fort Worth, TX
    Posted on May 28th, 2017 02:09 AM
    Shanda was very knowledgable and explained the entire process of refinancing, making it easy and understandable. She was easy to reach either by phone or email,. She responded to email very quickly. I enjoyed working with her.
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    Dorothy D
    Kennedale, TX
    Posted on May 17th, 2017 03:10 AM
    Shanda was super responsive, even during after our inquiries. She answered all of my questions, no matter how trivial, without making me feel incompetent. She was kind, sensitive to our needs and held our hands through every phase. Awesome...
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    Sonia A
    FLOWER MOUND, TX
    Posted on May 8th, 2017 07:33 AM
    We really appreciated how Shanda seemed to go out of her way to explain things and to make sure we really understood all of the steps in our loan process. We never felt as if we were "on our own," even when the process seemed particularly daunting....
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    John D
    Mansfield, TX
    Posted on May 3rd, 2017 07:46 PM
    Ms. Pigg immediately responded to all our concerns and questions. She is professional and very competent. The loan was closed quickly with no problems. We highly recommend her.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 219189
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”