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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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S
Somchai K
Dallas, TX
Posted on February 2nd, 2024 09:40 PM
Quick response
E
Elizabeth F
Fort Worth, TX
Posted on December 22nd, 2023 02:24 PM
Shanda was always communicating with us on anything that needed to be shared.
L
Laurie W
Corsicana, TX
Posted on November 20th, 2023 07:46 PM
Eric & Team got it done! Communication was excellent!
L
Lance W
Corsicana, TX
Posted on November 20th, 2023 01:31 PM
Everything was fine
W
William C
Arlington, TX
Posted on November 19th, 2023 12:18 PM
The level of knowledge, how quick and efficient Shanda and her team are.
A
Ana A
Joshua, TX
Posted on November 14th, 2023 01:31 PM
The communication we had was great, it was a long process but Shanda made sure to always keep us updated.
5.0
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Mindy Mitchell
SFTP
M
Mariana N
Mesquite, TX
Posted on November 3rd, 2023 12:50 AM
Mindy and Melva were very helpful. I am so glad I had the opportunity to work with them.
M
Michael B
Venus, TX
Posted on November 2nd, 2023 06:16 PM
Shanda is knowledgeable, helpful, and even though it was on a time crunch Shanda got us through the process in time to close early!
J
Jake W
Fort Worth, TX
Posted on October 17th, 2023 06:43 PM
Shanda and the Service First Mortgage team worked with my wife and me and gave us a very stress free and easy to complete process. Shanda is very knowledgeable and a great communicator. I wouldn't hesitate to recommend her to family, friends,...
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Raul J
Fort Worth, TX
Posted on October 11th, 2023 03:02 PM
Shanda's personal form of communication and professional responsive assistance with the process....
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