Shanda Pigg
Senior Loan Officer | NMLS # 219189
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Shanda was very relatable, she understood having a toddler running around screaming while we would be on a call together. She was great! Thank you Shanda.
We were put in a situation where our previous lender failed us by not being able to make the closing happen on time even though this was discussed back in May that we had to close in September. Shanda was able to make it happen for us and kept...
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She was very professional and communicative through out the whole process and made sure to get the best possible outcome.
Where to begin! Her knowledge and expertise. She was helpful from the get go. Any issue that came up, she handled fast and professional. I thought I was in for a nightmare and she made everything an absolute dream! There was no problem too...
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I received the absolute best customer service and tremendous help and guidance from Shanda. I WILL certainly be directing friends this way.
what made this a great experience for me was the updates and communications, with explanation of what we needed and what was happening with the loan.
The process I would say, kept me on my toes the information that was needed was easy. I was able to meet the time frame I needed to close as well. I really appreciate that Shanda was able to close and get me the amount I needed to purchase...
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Explained in previous question. Service First Mortgage should do a better job of supporting their people to provide correct information to clients on correct closing date and proceedures.
Shanda was very professional & kept us informed on everything
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About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
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Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 219189
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”