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Scott Phegley, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 2439 N 6th St, Vincennes, Indiana, 47591
Telephone: +1-812-239-5566
Rating: 4.94

Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute +1

4.94

(413)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 239-5566

Vincennes, IN

https://www.ruoff.com/ScottPhegley

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Business Hours

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9 AM to 5 PM

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9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

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Experience.com

4.92

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Great communication and very knowledgeable. We didn't use a realtor and Scott helped with understanding all steps needed. Very good experience in a difficult

Reply from Scott Phegley, Ruoff Mortgage

October 16th, 2024 12:03 PM

I'm really happy to hear that you had a positive experience, Benji! It was a pleasure helping you understand all the necessary steps. Thanks for choosing Ruoff Mortgage and for taking the time to leave such a kind review. Feel free to reach...

Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Shawna W

Reply from Owner

October 16th, 2024 12:04 PM

I'm happy to hear that you had a positive experience with me at Ruoff Mortgage, Shawna. Your feedback and 5-star rating mean a lot. If you have any more needs in the future, don't hesitate to reach out. Your satisfaction is always our top priority....

Scott when above and beyond to make sure all of my questions were answered, if he didn’t know the answer he was right on finding one out! I could not be happier with who we chose to get a mortgage through. I will 100% be recommending Scott...

Reply from Scott Phegley

October 11th, 2024 01:11 AM

Shawna, thank you for your kind words and the 5-star review! I'm really glad to know that you appreciated my efforts to answer all your questions. It was truly a pleasure to assist you in securing your mortgage through Ruoff Mortgage. Your...

It was an easy experience an any question I had was answered with an ease the staff was super nice an super helpful throughout the buying experience from the start of filling out for the loan till the day we signed closing paperwork

Reply from Scott Phegley

October 8th, 2024 03:32 PM

I'm thrilled to hear that you found the loan process straightforward and that you felt supported by our team every step of the way. It was a pleasure to assist you with your mortgage needs, Levi. Your positive feedback means a lot to us here...

Everything went smoothly and anything I was confused about was explained quickly and to a degree I understood my initial confusion. The only hiccups came from other companies and Ruoff (and Scott and Chelsea) did an excellent job communicating...

Reply from Owner

October 16th, 2024 12:05 PM

Jennifer, it's great to hear that your experience went smoothly, and your confusion was quickly addressed. We aim for clear communication to make the process as seamless as possible. We understand how other companies can sometimes pose certain...

Reply from Scott Phegley

October 4th, 2024 11:10 AM

Jennifer, I'm delighted to hear that you had a smooth experience and found our communication helpful, especially given your night shift work schedule. We always strive to provide a clear understanding of the process and quick resolution to...

My wife and I recently had the pleasure of working with Scott Phegley and Chelsea Lentes at Ruoff Mortgage Company, and we couldn't be more thrilled with the experience. From start to finish, they made the entire mortgage process seamless,...

Reply from Scott Phegley, Ruoff Mortgage

September 23rd, 2024 03:59 PM

Nathan, thank you for taking the time to leave such a heartfelt review. It was truly a pleasure to work with you and your wife in securing your mortgage. We're delighted to hear that you found our service seamless, stress-free, and enjoyable....

Didn't show for final sign

Reply from Scott Phegley, Ruoff Mortgage

October 16th, 2024 12:08 PM

Appreciate your feedback, Steve. I'm sincerely sorry for the inconvenience caused by missing the final sign. I do not normally miss closings however, I did let you know in advance when the closing date was scheduled that I had mandatory company...

The loan officer (Scott Phegley) was extremely helpful and very delightful, however, when it was time for his assistant (Chelsea Lentes) to take over the process, adequate communication took a serious decline. Emails went unanswered and important...

Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Beau S

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About

Additional Licenses: NMLS# 610874. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

USDA Loans