

Top 5%
Scott Phegley, Ruoff Mortgage
Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...

Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Scott was very helpful and patient through the entire process. Everything was quick and easy.
Reply from Scott Phegley
December 8th, 2024 08:51 PM
Peyton, I'm pleased to hear that you found the process to be quick and easy. Helping you navigate through it all was my pleasure. Your satisfaction is what matters to me the most. Thank you for the 5-star rating, it really means a lot to me...
read more
Scott was amazing to work with!
Reply from Scott Phegley
December 7th, 2024 04:04 AM
I'm incredibly thankful for the kind words and the 5-star rating, Chris. It was genuinely a pleasure working with you! I strive to provide the best service to all clients and am glad to hear you had a great experience. I look forward to continuing...
read more
Scott was avalable morning noon or night to answer our questions. He was knowledgeable and assured us every step of the way. When our loan didn't close on time (no fault of his), there was transparency and a constant update.
read more
Reply from Scott Phegley
December 5th, 2024 05:00 PM
Morgan, I appreciate your kind words and the perfect rating you've given me. I understand that the loan process can be stressful and fraught with uncertainties, so I aim to be available whenever needed to provide reassurance and information....
read more
Scott communicated well and kept us updated.
Reply from Scott Phegley
February 22nd, 2025 03:21 PM
David, I really appreciate you taking the time to leave a review. I'm glad to hear that you were satisfied with the communication throughout the process. Keeping my clients informed and updated is a top priority for me. If there's anything...
read more
Scott was extremely helpful throughout this whole process! We missed our initial closing date due to a couple of issues, but Scott was there and reassured us that we would get to the closing table every step of the way. He always responded...
read more
Reply from Scott Phegley, Ruoff Mortgage
November 15th, 2024 07:07 PM
Hey Justin, I'm really glad to hear that you felt supported throughout the process, despite some hiccups. It's important to me that you feel reassured and informed every step of the way. Quick and clear communication is something my team and...
read more
Very easy to navigate website. Very user friendly.
Reply from Scott Phegley
February 22nd, 2025 03:22 PM
Thanks, Kory! I'm glad to hear you found our website easy to navigate and user-friendly. It's important to us that our tools make your mortgage experience smoother.
Kept us in the loop at all times
Reply from Scott Phegley
November 14th, 2024 04:14 PM
Hi John, I'm delighted to hear that you felt well-informed throughout our process. That's a vital component of the excellent service we aim to provide at Ruoff Mortgage. I appreciate your positive feedback and the perfect rating. It was a pleasure...
read more
Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Dawn E
Reply from Owner
November 4th, 2024 01:11 PM
Thank you for the stellar rating, Dawn! I am delighted to hear that you had a positive experience with me at Ruoff Mortgage. Your feedback is greatly appreciated and helps me to continually improve my service. If you ever need any further assistance,...
read more
Scott was absolutely wonderful! He answered all of my questions with clear answers and put up with me bugging him after hours! The process was excellent and we r so happy we chose Ruoff! I've already told alot of of people about our experience...
read more
Reply from Scott Phegley, Ruoff Mortgage
November 4th, 2024 01:12 PM
Thanks for the kind words, Dawn! I'm happy to hear that you're satisfied with the my service at Ruoff Mortgage. It was a pleasure assisting you, and your 'after hours' questions were never a bother - in fact, they showed your dedication to...
read more
Scott went above and beyond! It was a long process due to some credit issues, but he stuck with us!!! We couldn't of asked for a better experience!!!!
Reply from Scott Phegley
November 10th, 2024 04:29 PM
I'm thrilled to hear that you had such a positive experience, Rachell! Your patience during the credit process was greatly appreciated. It was a pleasure working with you and I'm glad we could overcome the hurdles together. Your satisfaction...
read more
241–250 of 413
About
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Specialities
FHA
VA
USDA
Conventional Loans
First Time Buyer
Manufactured Home Financing
Down Payment Assistance
Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 610874
Gallery





View all
+5
Achievements
- 2023 Scotsman Guide Top Loan Officer
- 2023 Southern Indiana Loan Officer for most loans closed
- 2024 Southern Indiana Loan Officer for most loans closed
Hobbies
- Auctioneer. Primarily Benefit Auctions
- Hunting and Fishing
- I enjoy spending time with family, friends, and motorcycle rides.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us