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Scott Phegley, Ruoff Mortgage - Senior Loan Officer | NMLS# 610874 | Ruoff Mortgage NMLS# 141868 in Vincennes, IN
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Scott Phegley, Ruoff Mortgage

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Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...

Ruoff Mortgage - Vincennes
Additional Licenses: NMLS# 610874. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Ruoff Mortgage - Vincennes
Location & Business Hours
Business Hours
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closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Peyton R A
    Carlisle, IN
    Posted on November 28th, 2024 08:50 PM
    Scott was very helpful and patient through the entire process. Everything was quick and easy.
    Reply from Scott Phegley
    December 8th, 2024 08:51 PM
    Peyton, I'm pleased to hear that you found the process to be quick and easy. Helping you navigate through it all was my pleasure. Your satisfaction is what matters to me the most. Thank you for the 5-star rating, it really means a lot to me...
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    Chris H
    Sullivan, IN
    Posted on November 27th, 2024 04:01 AM
    Scott was amazing to work with!
    Reply from Scott Phegley
    December 7th, 2024 04:04 AM
    I'm incredibly thankful for the kind words and the 5-star rating, Chris. It was genuinely a pleasure working with you! I strive to provide the best service to all clients and am glad to hear you had a great experience. I look forward to continuing...
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  • Encompass
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    Morgan R H
    Sullivan, IN
    Posted on November 25th, 2024 04:56 PM
    Scott was avalable morning noon or night to answer our questions. He was knowledgeable and assured us every step of the way. When our loan didn't close on time (no fault of his), there was transparency and a constant update.
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    Reply from Scott Phegley
    December 5th, 2024 05:00 PM
    Morgan, I appreciate your kind words and the perfect rating you've given me. I understand that the loan process can be stressful and fraught with uncertainties, so I aim to be available whenever needed to provide reassurance and information....
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    David R S
    Sullivan, IN
    Posted on November 22nd, 2024 03:35 AM
    Scott communicated well and kept us updated.
    Reply from Scott Phegley
    February 22nd, 2025 03:21 PM
    David, I really appreciate you taking the time to leave a review. I'm glad to hear that you were satisfied with the communication throughout the process. Keeping my clients informed and updated is a top priority for me. If there's anything...
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    Justin M
    Robinson, IL
    Posted on November 15th, 2024 06:17 PM
    Scott was extremely helpful throughout this whole process! We missed our initial closing date due to a couple of issues, but Scott was there and reassured us that we would get to the closing table every step of the way. He always responded...
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    Reply from Scott Phegley, Ruoff Mortgage
    November 15th, 2024 07:07 PM
    Hey Justin, I'm really glad to hear that you felt supported throughout the process, despite some hiccups. It's important to me that you feel reassured and informed every step of the way. Quick and clear communication is something my team and...
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  • Encompass
    K
    Kory A P
    Washington, IN
    Posted on November 12th, 2024 04:49 AM
    Very easy to navigate website. Very user friendly.
    Reply from Scott Phegley
    February 22nd, 2025 03:22 PM
    Thanks, Kory! I'm glad to hear you found our website easy to navigate and user-friendly. It's important to us that our tools make your mortgage experience smoother.
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    J
    John W K
    Palestine, IL
    Posted on November 4th, 2024 04:12 PM
    Kept us in the loop at all times
    Reply from Scott Phegley
    November 14th, 2024 04:14 PM
    Hi John, I'm delighted to hear that you felt well-informed throughout our process. That's a vital component of the excellent service we aim to provide at Ruoff Mortgage. I appreciate your positive feedback and the perfect rating. It was a pleasure...
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    Dawn E
    Posted on November 3rd, 2024 02:14 PM
    Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Dawn E
    Reply from Owner
    November 4th, 2024 01:11 PM
    Thank you for the stellar rating, Dawn! I am delighted to hear that you had a positive experience with me at Ruoff Mortgage. Your feedback is greatly appreciated and helps me to continually improve my service. If you ever need any further assistance,...
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  • Encompass
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    Dawn E
    Oaktown, IN
    Posted on November 3rd, 2024 02:14 PM
    Scott was absolutely wonderful! He answered all of my questions with clear answers and put up with me bugging him after hours! The process was excellent and we r so happy we chose Ruoff! I've already told alot of of people about our experience...
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    Reply from Scott Phegley, Ruoff Mortgage
    November 4th, 2024 01:12 PM
    Thanks for the kind words, Dawn! I'm happy to hear that you're satisfied with the my service at Ruoff Mortgage. It was a pleasure assisting you, and your 'after hours' questions were never a bother - in fact, they showed your dedication to...
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  • Encompass
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    Rachell D K
    Palestine, IL
    Posted on October 31st, 2024 04:25 PM
    Scott went above and beyond! It was a long process due to some credit issues, but he stuck with us!!! We couldn't of asked for a better experience!!!!
    Reply from Scott Phegley
    November 10th, 2024 04:29 PM
    I'm thrilled to hear that you had such a positive experience, Rachell! Your patience during the credit process was greatly appreciated. It was a pleasure working with you and I'm glad we could overcome the hurdles together. Your satisfaction...
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    About
    Additional Licenses: NMLS# 610874. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    USDA Loans
    Specialities
    FHA
    VA
    USDA
    Conventional Loans
    First Time Buyer
    Manufactured Home Financing
    Down Payment Assistance
    Refinance
    View All
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    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 610874
    Gallery
    Scott Phegley, Ruoff Mortgage - Gallery Photo
    Scott Phegley, Ruoff Mortgage - Gallery Photo
    Scott Phegley, Ruoff Mortgage - Gallery Photo
    Scott Phegley, Ruoff Mortgage - Gallery Photo
    Scott Phegley, Ruoff Mortgage - Gallery Photo
    View all
    +5
    Achievements
    • 2023 Scotsman Guide Top Loan Officer
    • 2023 Southern Indiana Loan Officer for most loans closed
    • 2024 Southern Indiana Loan Officer for most loans closed
    Hobbies
    • Auctioneer. Primarily Benefit Auctions
    • Hunting and Fishing
    • I enjoy spending time with family, friends, and motorcycle rides.
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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