Scott Layden at CrossCountry Mortgage
Originating Branch Manager | NMLS #164302
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Scott Layden at CrossCountry Mortgage has received a review with 5 star rating from Christie W
Reply from Owner
October 21st, 2025 12:00 AM
I'm thrilled to know that you had a positive experience, Christie. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and for choosing CrossCountry Mortgage. We always enjoy and appreciate serving you!!!...
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The process was great up until the underwriting section and the actual closing. I felt that it was a complete rush at the end and would suggest instead of piecemeal information that a clear policy of what underwriting is going to require is...
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Reply from Scott Layden
June 10th, 2024 12:32 PM
Thanks for your feedback, Anthony. It's important to us to understand where we can improve our processes. We acknowledge that the underwriting and closing phases might have been overwhelming, especially with the unique circumstances introduced...
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Everyone was very helpful
Because we had a friend that we trusted taking us through the process.
It happened very smoothly and professionally. Let Scott take care of you!
Scott and his team are awesome!! They exceeded my expectations with timeliness and went the extra mile to make sure I had a great home buying experience! I will definitely be recommending their services to family and friends!
Reply from Scott Layden
May 20th, 2024 11:36 PM
I'm thrilled to hear that you had an excellent home buying experience, Morgan! It was a pleasure to assist you with your conventional loan and ensure a timely process. Thank you for the stellar rating, and your recommendations to family and...
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The people were very pleasant to deal with and keep us informed where we were in the process.
Reply from Scott Layden
May 20th, 2024 12:49 PM
I'm truly grateful for your kind words, David. Your 5-star rating is a wonderful testament to the team's dedication here at CrossCountry Mortgage, LLC. I'm pleased to hear that our communication was clear, and you felt well-informed throughout...
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I have recommended Scott to my real estate clients for years because you can trust what he tells you. They provided the same level of service to me they always provide. I will continue to recommend Scott and his team . They provide the level...
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Team was knowledgeable and answered all my questions. Closing day didn't go as expected. I showed up to close at 9:30 AM as planned and did not have anything to sign until closer to 10:30/11 and also had to do a hybrid close. Everything was...
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Reply from Scott Layden
April 19th, 2024 01:26 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
I was told I would get a weekly update and always ended up calling to get info. The closing docs came almost 2 hours from our closing time. I was not impressed.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #164302 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 164302
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095