Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...
Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything went well considering the VA loan demands. Scott was awesome to work with and would highly recommend him to friends and family.
Everything went well considering the VA loan demands. Scott was awesome to work with and would highly recommend him to friends and family.
Reply from Scott Kieffner, Ruoff Mortgage
April 11th, 2025 02:48 PM
I'm thrilled to hear that your experience with the VA loan process went smoothly. It was a pleasure working with you, and I greatly appreciate your recommendation to friends and family. Thank you for your kind words!
Fantastic job. The whole
Reply from Scott Kieffner
April 19th, 2025 07:46 PM
I'm glad to hear you had a fantastic experience, Robert. It was a pleasure assisting you throughout the process. Thank you for choosing Ruoff Mortgage!
Quick on getting everything done so and was able to close on my house in 2 weeks of finding it.
Reply from Scott Kieffner, Ruoff Mortgage
March 27th, 2025 02:26 PM
I'm pleased to hear that we were able to facilitate a quick closing on your house. It was a pleasure assisting you through the process. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for...
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Process was seamless. Loan officer walked me through anything I didn't understand. Great experience!
Reply from Scott Kieffner, Ruoff Mortgage
March 18th, 2025 04:18 PM
Thank you, Phil! I'm thrilled to hear that you had a great experience and that the process felt seamless for you. It's important to me that my clients feel supported and informed every step of the way. If you have any more questions or need...
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Prompt and quick from start to finish
Reply from Scott Kieffner, Ruoff Mortgage
March 17th, 2025 07:46 PM
Thank you so much, Scotty! I'm thrilled to hear that you found the process prompt and quick. It was a pleasure working with you to achieve your mortgage goals. If you ever need anything in the future, feel free to reach out.
Keeping us informed
Reply from Scott Kieffner, Ruoff Mortgage
March 17th, 2025 07:47 PM
Amy, thank you so much for your kind review! I'm really glad to hear that you felt well-informed throughout the process. Keeping you updated is a top priority for me, and I'm thrilled that it made a difference in your experience. If you have...
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Scott communicated effectively and we never felt like we were alone.
Reply from Scott Kieffner, Ruoff Mortgage
March 3rd, 2025 06:42 PM
John, I'm really glad to hear that you felt well-supported throughout the process. Communication is key, and my goal is always to ensure you feel informed and reassured every step of the way. If you need anything in the future, don't hesitate...
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Scott Kieffner was wonderful to work with, kept us up to date and informed through the process and tried to find solutions to our situation
Reply from Scott Kieffner, Ruoff Mortgage
February 20th, 2025 02:54 PM
Thank you so much, Tammy, for taking the time to leave such a positive review. I'm thrilled to hear that you found the process smooth and well-informed. It was a pleasure working with you, and I'm glad I could help find solutions tailored to...
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Technology was great, communications were strong and consistent, but we were really disappointed to learn that the lower ra** was not locked in, only to watch it go up over .25%... That's money we lost and to assume that the negogiated money...
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Reply from Scott Kieffner, Ruoff Mortgage
January 13th, 2025 11:15 PM
Jeff, I appreciate your feedback and understand your concerns. The unpredictable nature of interest rates can indeed create unexpected situations. I want to clarify that we always strive to lock in the best possible solution for our clients...
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About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
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Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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