Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...
Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
scott & Justina were helpful and prompt in response every step of the way. Very grateful to have them on my team.
Reply from Scott Kieffner
September 11th, 2025 05:46 PM
I appreciate your kind words, Robert. It's great to know that you found both Justina and me helpful and prompt throughout the process. I'm grateful for the opportunity to assist you at Ruoff Mortgage. If there's anything more I can do for you,...
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The whole process was challegene but the ruoff team and my loan officer was right there to help me thru everything
Scott kienffer and justina was wonderful commucated so well during the process . the team also worked so hard to get my loan to go thru i was beyond pleased with the process
Reply from Scott Kieffner, Ruoff Mortgage
August 26th, 2025 04:23 PM
I'm so pleased to hear that you felt well-supported during the process, Robert. Clear communication is important to me, and I'm glad Justina and I could provide that for you. It was a pleasure working hard to ensure your loan went through smoothly....
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Scott Kieffner, with Ruoff Mortgage, made our VA loan on new home so easy. He stated on top of things and kept us informed. He reminded us of benefits and things we needed to do for our VA loan after closing. Most of all, he actually came to...
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Reply from Owner
August 18th, 2025 02:31 PM
I'm truly glad to know your VA loan experience was smooth and that I could keep you informed throughout. It was important to me to be there for your closing, ensuring any questions or concerns were addressed. Thank you, Jeff and Jenny, for...
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Scott stayed on top of our loan process from beginning to end! We also appreciated that he was at the closing for any quesitons we might have had. We have NEVER had this done before. He gave us valuable reminders for benefits and things we...
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Reply from Scott Kieffner, Ruoff Mortgage
August 18th, 2025 02:32 PM
Thank you, Jeffrey, for your kind words and recommendation. I'm glad to hear you appreciated having me involved from start to finish, especially at the closing. It's important to me to make sure everything goes smoothly and that you have the...
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Scott was very helpful and patient with us as we navigated the murky waters of USDA loans. He was always available to answer questions. We were also happy to hear that we would be kept up to date on interest rates so we can refinance down the...
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Reply from Scott Kieffner, Ruoff Mortgage
August 16th, 2025 12:47 AM
I'm glad I could be of help as you navigated the complexities of USDA loans, Callie. Being available to answer your questions and ensure you're informed about interest rates is important to me, so you can make the best decisions moving forward....
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When we were down on some hard times a few years ago. We were living out of a hotel after a fire took everything. Scott did everything and more then ever could've been asked from a mortgage person. He was gotta us a quick turn around and had...
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Reply from Scott Kieffner, Ruoff Mortgage
August 16th, 2025 12:44 AM
Josh, I'm truly moved by your words and grateful for the opportunity to support you during such a challenging time. Getting you into your new home before Christmas was important to me, and I'm glad I could help make that happen. Your recommendation...
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He was easy to work
Reply from Scott Kieffner, Ruoff Mortgage
July 6th, 2025 04:12 PM
I'm glad to hear that you found it easy to work with me, Donald. It was a pleasure assisting you through the process at Ruoff Mortgage. If you have any more questions or need further assistance, feel free to reach out.
Friendly and personable. Scott keep me upto date and made it easy.
Scott was great to work with. He was very responsive with communication and kept us up to date in our mortgage process. When we had to switch houses at the last minute he worked hard to make sure we were able to meet our original closing date...
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About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
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Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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