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Guild Mortgage - Scott Chaplin - Branch Manager | NMLS# 488353 in Orange, CA
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Guild Mortgage - Scott Chaplin

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Branch Manager | NMLS# 488353

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 6 PM
Wed
9 AM to 6 PM
Thu
9 AM to 6 PM
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Kymberlyn H
    Buena Park, CA
    Posted on October 20th, 2024 05:47 PM
    Very happy with the service.
    Reply from Scott Chaplin
    October 30th, 2024 05:50 PM
    I'm thrilled to hear that you were happy with the service provided, Kymberlyn! Thank you for the perfect rating. Assisting you with your purchase was a pleasure. If you ever have any more mortgage needs in the future, don't hesitate to reach...
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    Kirstie N
    Rancho Santa Margari, CA
    Posted on October 17th, 2024 02:48 PM
    Taking over a troubled loan and closing quickly was wonderful. The last part of the transaction was not so great as the communication wasn't there. Not knowing when we were closing was disappointing.
    Reply from Scott Chaplin
    October 27th, 2024 02:50 PM
    Thank you for your honest feedback, Kirstie. I'm delighted to hear that you were pleased with the quick closure of your loan. I understand the disappointment with the communication in the last part of the transaction. I apologize for any confusion...
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    Melinda M
    Monrovia, CA
    Posted on September 30th, 2024 06:35 PM
    It was a pleasure working with Scott and his team. They made it very easy to refi!
    Reply from Scott Chaplin
    October 10th, 2024 06:36 PM
    I'm delighted to hear you had a positive experience with our team, Melinda. It's always our goal to make the refinance process as straightforward and stress-free as possible. Thank you for choosing Guild Mortgage and for your 5-star rating....
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    Sara R
    Posted on September 30th, 2024 05:06 PM
    I had the pleasure of working with Scott as my loan officer, and I can’t recommend him enough! I initially started the process with another lender, but the experience was nothing compared to working with Scott. He was incredibly responsible,...
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    Reply from Owner
    October 15th, 2024 09:36 PM
    Hi Sara, Thank you so much for your kind review! It was a pleasure working with you too and I'm thrilled to hear that you had a positive experience. I'm glad I could help make the loan process smoother and more efficient for you. Getting everything...
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  • SFTP
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    Sara R
    Rancho Santa Margari, CA
    Posted on September 30th, 2024 05:06 PM
    I had the pleasure of working with Scott as my loan officer, and I can’t recommend him enough! From start to finish, he was incredibly responsible and always available to answer my questions. His professionalism and trustworthiness made the...
    read more
    Reply from Scott Chaplin
    October 10th, 2024 05:08 PM
    I'm thrilled to hear that your experience with me was a positive one, Sara! It was great working with you and I'm glad that I was able to make the process go smoothly. Completing everything in just 14 days was certainly a challenge, but we...
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    Sharon D
    Posted on September 27th, 2024 06:32 AM
    Guild Mortgage - Scott Chaplin has received a review with 5 star rating from Sharon D
    Reply from Owner
    October 15th, 2024 09:41 PM
    Thank you so much for the high rating, Sharon! I am thrilled to hear that you were satisfied with the service provided by Guild Mortgage. Your feedback is greatly appreciated, and I'm here to assist you with any future needs. Take care! - Scott...
    read more
  • SFTP
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    Sharon D
    Temecula, CA
    Posted on September 27th, 2024 06:32 AM
    They went above and beyond to get my deal finalized.
    Reply from Scott Chaplin
    January 11th, 2025 07:49 PM
    I'm delighted to hear that you were satisfied with the service provided, Sharon. At Guild Mortgage, we strive to go above and beyond to ensure our clients' needs are met and their property purchases are successful. Your feedback is greatly...
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    Andre H
    Buena Park, CA
    Posted on September 10th, 2024 05:17 PM
    N/A. Thanks
    Reply from Scott Chaplin
    September 20th, 2024 05:20 PM
    Thank you, Andre, for your perfect rating! I'm glad to have been part of your home purchase process. Please feel free to reach out should you need any further support or have any questions. Appreciate your trust in us at Guild Mortgage.
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    T. P
    Posted on August 31st, 2024 03:47 PM
    An extraordinary easy experience with Scott & his team in a very difficult environment. Their service levels are without question the best by far & every step of the way is well timed to meet the demands of the transaction. They go above &...
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    Reply from Owner
    January 30th, 2025 06:59 PM
    Wow, T.P, this review truly made my day! It means the world to me and my team to hear that your experience was "extraordinaraly easy," especially given the challenges of the current market. We strive to make every transaction as seamless as...
    read more
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    T P
    Posted on August 31st, 2024 12:00 AM
    An extraordinary easy experience with Scott & his team in a very difficult environment. Their service levels are without question the best by far & every step of the way is well timed to meet the demands of the transaction. They go above &...
    read more
    Reply from Owner
    August 5th, 2025 12:00 AM
    Wow, T.P, this review truly made my day! It means the world to me and my team to hear that your experience was "extraordinaraly easy," especially given the challenges of the current market. We strive to make every transaction as seamless as...
    read more
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Bridge Loans
    Fixed Rate Mortgages
    Non-QM
    Specialities
    Mortgage Purchase
    Mortgage Refinance / Cash Out Refinance
    VA and FHA Mortgages
    Down Payment Assistance Programs
    Investment Property Lending
    Rehab Mortgage Lending
    Reverse Mortgage Lending
    Bridge
    View All
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 488353
    Disclaimer
    I am authorized to do business in the states of Arizona, California, Idaho, Nevada and Tennessee. AZ BK#0018883; AZ BKBR# 1033615; AZ LO Lic.# 488353; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141; NMLS ID: 488353; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.