

Waterstone Mortgage - Austin, TX
Austin, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everyone was great they helped me a lot I really recommend it.
Reply from Clarissa Hernandez
December 10th, 2025 04:10 PM
I'm glad you found the assistance helpful, Karla, and I appreciate your recommendation. If there's anything else you need in the future, please don't hesitate to reach out.
always great/helpfull at any questions. Super great at explaining what the next process was.
Reply from Clarissa Hernandez
December 4th, 2025 02:44 PM
Thank you for sharing your experience, Cristobal. I'm pleased to know that I could assist with your questions and provide clear explanations throughout the process. If you need any more help in the future, feel free to get in touch.
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Michael D
Great communication and overall a pleasant experience!
Reply from Clarissa Hernandez
December 3rd, 2025 05:23 PM
I'm glad to hear that you had a pleasant experience, Michael, and appreciated the communication during the process. If you ever have more questions or need assistance in the future, feel free to reach out.
Experience was excellent.
Reply from Waterstone Mortgage Corporation - C...
November 25th, 2025 02:43 AM
Thank you so much! I’m thrilled to hear your experience was excellent. It was a pleasure helping you through the process, and I truly appreciate your trust. If you ever need anything down the road, I’m always here to help!
—Clarissa 💛
Working with Clarissa was great she was always on top of things. She made sure everything was on track along with her team I would definitely recommend them! Thank you for helping me close!
Reply from Owner
November 25th, 2025 02:39 AM
Thank you so much for your kind words! You worked so hard over the past year to get here! It was truly a pleasure working with you, and I’m so glad my team and I were able to keep everything on track and get you to the finish line. Congratulations...
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She Was very kind and helpful thought the whole time i was fixing my credit up until closing she always answered my calls and had the answers to all my question about the mor process definitely would recommend 10/10.
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Reply from Waterstone Mortgage Corporation - C...
November 25th, 2025 02:40 AM
Thank you so much for your amazing review!It was an honor to walk with you from the credit-building stage all the way to closing. I’m so proud of the work you put in to get here! 🌟I’m grateful you trusted me with every question and call—my...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Kayla R
Reply from Owner
November 25th, 2025 02:41 AM
Kayla, thank you so much for the 5-star review! ⭐️It truly means a lot. I’m so grateful you trusted me and my team throughout your homebuying process. Helping you get to the finish line was an absolute pleasure!If you ever need anything in...
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Answered the many never ending questions I had, in a timely manner with great description and professionalism.Her team was amazing too.
Reply from Waterstone Mortgage Corporation - C...
November 25th, 2025 02:42 AM
Thank you so much for taking the time to leave this review!I’m really happy to hear that all your questions were answered and that the experience felt smooth and professional. My team works hard to support every client, so your feedback means...
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Clarissa and her team were very sweet & helpful. They were very quick to respond to any questions we had and were a pleasure to work with!
Reply from Clarissa Hernandez
November 17th, 2025 02:23 PM
Thank you for the positive words, Ashley. I'm glad to hear that you found my team and me supportive and responsive throughout your experience with us. It was a pleasure assisting you, and I'm always here if you have further questions or need...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions