

Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
thanks David and Jason!
Reply from Jason Pike at Waterstone Mortgage N...
October 20th, 2025 02:42 PM
Thank you. We are thrilled that you are in your new home. Thank you for the nice review.
Jason and his team were extremely professional and performed flawlessly throughout the process. I especially appreciated the ability to review, submit, and approve the many documents involved in the home purchasing process. This afforded me...
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Reply from Jason Pike
October 10th, 2025 04:54 PM
Thank you for the kind review. Since 1986 you have been a great customer of mine and I appreciate you.
I had a lot of questions and also was difficult in the beginning. I would say that Mr. Moore and his team answered all questions and concerns. Extremely professional and very knowledgeable. it was great working with him and his team.
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Reply from Wes Moore at Waterstone Mortgage NM...
October 9th, 2025 08:47 PM
I appreciate your feedback and am glad to hear that I could address all your questions and concerns effectively. It's important to me to provide knowledgeable and professional service, and I'm pleased that your experience reflected that. It...
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Jason was incredibly responsive and helpful. He answered our questions and got us a great rate (and hung with us through seveal attempts to buy a house before we got this one.) we really enjoyed working with him and his team!
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Reply from Jason Pike
October 8th, 2025 06:11 PM
Thank you for your kind review. I am happy we made you happy. Enjoy your new beautiful home.
The day of closing was very stressful.
Reply from Chris Russo
October 15th, 2025 03:59 PM
I'm sorry to hear that closing day was stressful for you, Linda. It's my goal to make the process as smooth as possible, so I truly value feedback like yours to help improve the experience for clients in the future. If you have any specific...
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Chris was not timely in providing updates regarding Interest rates. He wasn't aware we were scheduled to close on 10/2. Didn't receive final closing numbers until 2 minutes before closing (REQUIRED 2 DAYS before closing. Last minute changes...
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Reply from Chris Russo at Waterstone Mortgage ...
October 6th, 2025 09:16 PM
Mr. Weber,
Thank you for your feedback, I’m sorry to hear that your experience did not meet your expectations. I strive to provide the best service possible and would love the opportunity to understand your concerns better. Please feel free...
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Fantastic communication and the process was overall easy!
Reply from Jason Pike
October 8th, 2025 06:12 PM
Thank you kindly. We are glad you felt it was easy. That is our goal. In all honesty, you made it easy.
Jeff Gordon and his staff worked with our realtor diligently to assure the process was seamless and the estimated closing date was exactly on schedule
Reply from Jeff Gordon
October 13th, 2025 01:36 PM
I'm pleased to hear that everything went smoothly and that we were able to coordinate effectively with your realtor. Meeting the estimated closing date as planned is always a priority. If there’s anything more I can do for you now or in the...
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Made the housing process smooth.
Reply from Chris Russo at Waterstone Mortgage ...
October 3rd, 2025 03:32 PM
Amanda
Thank you for the nice words, I will always help you and Jerome with any future needs.
Congratulations :)
call anytime with questions.
Chris
Everyone at water stone made this whole experience awesome! We are very greatful and love our new home! Chris and his team are the best!!!
Reply from Chris Russo at Waterstone Mortgage ...
October 3rd, 2025 03:33 PM
Jerome
You guys were perfect customers and you deserve a beautiful home, please let me know if I can ever help you in the future.
Invite me to the house warming party
thanks again
Chris
531–540 of 1327
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions