Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
While Shannon could not receive my emails, and yet Roseanne could, he was always availble by text. And most importantly, he funded my buyers loan.
Reply from Shannon Schroeder
June 2nd, 2026 08:07 PM
Dianne, I'm pleased to know that I could assist you by staying available via text, and that we successfully funded your buyer's loan. Thank you for your patience and understanding throughout the process.
Shannon went above and beyong to helped Us out, even when he was not working he was always there for Us to answer any questions. He made Us feel home and welcoming. This type of service you don't find very often. My Family and I are very satified...
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Reply from Shannon Schroeder
June 1st, 2026 05:35 PM
Thank you for your kind words, Daniel. I'm happy to hear that you and your family felt supported and welcomed throughout the process. It's wonderful to know that I could help make your dream come true. Your satisfaction is truly valued, and...
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Communication was very poor, information we received was inaccurate, this whole situation has placed this transaction in jeopardy of not closing. My client was told that I had never reached out and introduced myself or made contact - my response...
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Reply from Chris Russo
June 1st, 2026 01:53 PM
I'm sorry to hear about the challenges you faced, Anthony. I appreciate your feedback and would like to resolve any issues. Please reach out to me directly so we can discuss this further and find a solution.
Everything was clear and fast from pre-approved to closing. Thankyou for everything
Reply from Shannon Schroeder
May 29th, 2026 03:58 PM
I'm glad to hear that the process was clear and fast for you, Orlando. Thank you for choosing to work with me at Waterstone Mortgage.
Loved working with Shannon and his team. Top tier and always professional and courteous. Highly recommended. Communication on point.
Reply from Owner
May 29th, 2026 02:35 PM
I'm grateful for your kind words, Teresa. It's appreciated to hear that you appreciated the professionalism and communication from my team and me. Thank you for your high recommendation.
Shannon and his team were so easy to work with. Communication was top tier. Any questions I may have had were always answered in a timely manner. I will highly recommend Shannon and his team to my family and friends if they are ever in need...
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Reply from Shannon Schroeder
May 28th, 2026 03:19 PM
Thank you for your kind words, Teresa. I'm pleased to hear that you found communication with my team and me to be top tier. Your recommendation means a lot, and I appreciate your trust in us.
Very courteous, professional and communicative
Reply from Jason Pike
May 28th, 2026 06:38 PM
Katherine, thank you for your kind words. I'm pleased to know that you found my service courteous, professional, and communicative.
Fekt very assured everything was done I already referred family members for your work
Reply from Jason Pike
May 27th, 2026 01:15 PM
PATRICK, I'm glad to hear that you felt assured with the process. Thank you for referring your family members; it means a lot to know you trust my work.
Exceptionally responsive and available. Was able to customize our mortgage to suit our needs. Patient with first time home buyers.
Reply from Owner
May 27th, 2026 02:38 PM
John, I appreciate your kind words and am glad I could assist you as a first-time home buyer. It's great to know that our responsiveness and ability to customize your mortgage were helpful for your needs. Thank you for sharing your experience!...
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Stellar experience and so incredibly easy! I would recommend Jason and his team to anyone. Easily a 5 star experience!
Reply from Owner
May 27th, 2026 02:38 PM
Larissa, I'm pleased to hear that you had such a stellar and easy experience. Your recommendation is greatly valued, and it’s appreciated to know you found the process deserving of 5 stars.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions