Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Wes Moore at Waterstone Mortgage NMLS #205189 has received a review with 5 star rating from Tomas G
Reply from Owner
August 4th, 2026 07:17 PM
Thank you so much for your 5.0 review Tomas. It's my mission to serve Veterans just like you! I'm always here for you if you need anything at all!
Being a first time home buyer I didn't know the process but the team at waterstone made it incredibly easy and were very helpful through the entire process and cannot praise them enough
Reply from Wes Moore at Waterstone Mortgage NM...
August 4th, 2026 07:18 PM
Tomas, I'm glad to hear that your first home buying experience was made easy with the help of my team at Waterstone. Your praise means a lot, and we're grateful for the opportunity to guide you through this important process. If you have any...
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Communication was extremely poor. Company staff did not communicate with each other. Documents that company requested sent to 4 different employees. I felt as a lender I was not communicated with for my loan. Dececsion were made for me just...
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Reply from Waterstone Mortgage
August 3rd, 2026 02:09 PM
Holli, thank you for taking the time to share your feedback. We appreciate you bringing your concerns regarding communication, document requests, closing timelines, and the overall loan process to our attention. We will review the details of...
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Jason Pike at Waterstone Mortgage NMLS #471725 has received a review with 5 star rating from Cynthia F
Reply from Owner
August 7th, 2026 02:05 PM
Thank you, Cynthia, for the great rating! I'm pleased to know you had a positive experience.
Jason was proactive and efficient.
Reply from Jason Pike
August 6th, 2026 05:46 PM
Cynthia, I'm happy to hear that you found my approach proactive and efficient. Thank you for your kind words!
everyone was very helpful and kind through the whole process and took care of everything very quickly
Reply from Jason Pike
August 6th, 2026 12:30 PM
I'm glad to hear that you found the process smooth and efficient, Edwin. I appreciate your kind words about the team's helpfulness and care. Thank you for sharing your experience with me!
Excellent communication throughout the whole process. Very professional and friendly. Incredibly helpful.
Reply from Jason Pike
August 5th, 2026 03:39 PM
Rebekah, I'm grateful for your kind words. I'm glad to hear that you found the communication and professionalism helpful throughout the process. Thank you for sharing your experience!
Jason and his team were very professional. They walked me through everything and always kept me informed. I expected several headaches instead my total experience was surprisingly easy.
Reply from Owner
August 5th, 2026 01:09 PM
I'm pleased to know that the experience was easier than expected for you, Diana. Thank you for sharing your positive feedback about my team's professionalism and communication.
Great service all around!
Reply from Jason Pike
August 2nd, 2026 06:26 PM
Brandon, I appreciate your positive feedback! I'm happy to hear you were pleased with the service.
I really appreciated your willingness to help us out at basically a moments notice including on weekends. If we purchase another home in the future we will be in contact.
Reply from Jason Pike
August 1st, 2026 03:12 PM
Nathan, I'm grateful for your kind words and I'm pleased to hear that my availability was helpful to you. I look forward to the opportunity to work with you again in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions