Waterstone Mortgage - Green Bay, WI

Green Bay, WI

4.9

(172)

Mortgage

Mortgage Loan Officer

Contact Info

(920) 964-0433

Green Bay, WI

https://www.waterstonemortgage.com/branches/green-bay-wi

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM(Open now)

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4.9

(172)

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5 Star

94%

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1 Star

Experience.com

4.93

(50)

Google

4.88

(107)

Facebook

5.0

(7)

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The Waterstone team in a sense, rescued me. My previous lender had fallen through and I was referred to Lance's team at Waterstone. They made the loan process smooth and clearly identified every milestone we hit along the way. They gave me...

Reply from Owner

January 8th, 2026 12:04 PM

We appreciate you taking the time to write this review, Chris. We are happy to hear Lance turned your homebuying experience around, with his professional demeanor and expertise. We hope you're enjoying your new home and look forward to working...

Working with Lance made refinancing my home easy! He was available whenever I needed him to answer a question. He was always just a text away and super responsive. Lance and his team are great to work with and I would recommend him to any friends...

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for the 5-star review, Danielle! We are glad to hear Lance helped make your refinance process stress-free. He is an excellent loan originator and always makes his clients' questions a priority. We hope you continue to work with him...

Lance and Caitlin are the best. Any questions we has they answered them right away. Everyone in my family told me buy your first home is a nightmare. I can tell my family they are wrong. Lance has made this so injoy able. I have recommended...

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for taking the time to share your experience with us. Buying a home should not be a stressful process. When you have knowledgeable and hardworking professionals by your side, like Lance and Caitlin, the process is smooth and easy....

Cathy was absolutely wonderful to work with on my recent condo purchase. She was patient, professional and extremely thorough in making sure I understood every detail from beginning to end. Cathy is a gem and I will be referring her to any...

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for this 5-star review. The customer always comes first, here at Waterstone mortgage and providing excellent customer service is our top priority. We hope you are enjoying your new condo. Thanks again.

Cathy Kohlbeck was amazing to work with it! She was so helpful throughout the entire process and made us feel totally comfortable. Would definitely work with her again and recommend her to everyone!!

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for this wonderful review, Jessie! We are glad to hear Cathy provided a smooth experience and was with you every step of the way.

Loved going through my refinance with Cathy and her team. They made the process painless while saving me $$$. No question was ever a dum one and I had the most prompt replies. Even though our communication was via text or email, I could tell...

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for this review, Marie! A stress-free mortgage loan process makes for a wonderful refinancing experience. We are happy to hear we were able to provide the answers you needed throughout. We hope you will consider using Waterstone Mortgage...

I've worked with Cathy and her team twice now, on purchasing my first home and refinancing, and I wouldn't want to work with anyone else! Her team is very responsive, will call, text and email to make sure you understand every step of the process...

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for this review, Jayne. We know how many questions pop up throughout a home refinance process - whether it's the first time you're refinancing or you're a seasoned refinancer - that's why communication is key. We hope to work with...

Waterstone Mortgage - Green Bay, WI has received a review with 5 star rating from Alexander C

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for the 5-star rating, Alexander!

Our mortgage was done fast and efficient. Staff was wonderful to work with. Great customer service and communication was excellent via text, phone, email.

Reply from Owner

January 8th, 2026 12:04 PM

Thank you for the 5-star rating, May! A loan originator who has stellar communication and is always available to answer questions is definitely a necessity in the success of mortgage lending. we hope you'll consider Waterstone Mortgage for...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions