

Waterstone Mortgage - Green Bay, WI, Green Bay, WI
Green Bay, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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Waterstone Mortgage - Green Bay, WI has received a review with 5 star rating from Kim T
Riley was amazing I do recognize that the home buying process is a train of people who have to work great together to make everything run smoothly but riley was the person who made sure we understood every step of the way. She explained everything...
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Rylie answered any and all questions I had and helped me through my first time buying a home
I found a video on TikTok where Rylie Alklam provided tips for someone buying a home like me who had very little money to put toward a down payment. She explained the process in a way that made me feel like owning a home was in reach for me....
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Everyone was very responsive with any questions that we had, great customer service!
Reply from Rylie Schaller
August 19th, 2026 05:05 PM
Danielle, I appreciate your positive feedback! I'm glad to hear that our responsiveness and customer service met your expectations.
Good service. Made home buying easy.
Never felt pressured. Comfortable to ask many questions.
Reply from Rylie Schaller
August 19th, 2026 07:01 PM
Sai, I'm glad to hear that you felt comfortable asking questions without any pressure. It's important to me that you have a positive and open experience.
The process was very smooth, Rylie and Caitlin both did a great job guiding us through our home buying experience. Both were very responsive to our questions and ensured we stayed on track to close. I would recommend Rylie to any future family...
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Reply from Rylie Schaller
August 17th, 2026 07:40 PM
I'm grateful for your kind words, Bryce. It's wonderful to hear that you found the process smooth and that both Caitlin and I could assist you effectively. Your recommendation means a lot to me, and I'm glad we could help you stay on track...
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Riley is incredibly friendly and patient. She really knows her stuff, and she’s great at guiding us through things we don’t fully understand. Communicating with her is always easy and effortless.
Reply from Rylie Schaller
August 17th, 2026 03:52 PM
Thank you for your kind words, Phia. I'm pleased to know that you found my guidance helpful and communication easy. It's important to me that you feel supported and confident throughout the process at Waterstone Mortgage.
Jen and Beth specifically both have the worst communication ever. They truly do not care about helping anyone or their customers/clients. Jeff is a arrogant person that talks down to his customers as well. They have totally dropped the ball...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions