

Fairway Home Mortgage, Grayslake, IL
Grayslake, IL

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 8 PM
Sat
9 AM to 5 PM
Sun
9 AM to 5 PM
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Reviews from Web
Jim, Christa, Heather, and their Fairway team were helpful, personable, caring, and easy to work with. They provide great customer service and I really appreciate that. I'm so glad they were on my home buying team! 😊
Jim, Christa, and their Fairway team were helpful, personable, caring, and easy to work with. They provide great customer service and I really appreciate that.
Reply from Jim Strachan
December 23rd, 2025 08:33 PM
Hi Jenna! Thanks for the great review. We are very happy for Doug and you! We hope you enjoy your new home for many years to come. I shared your review with the whole team and they are all very pleased, Thanks again for letting us do this for...
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Jim Strachan has received a review with 5 star rating from Alex W
Reply from Owner
December 23rd, 2025 08:35 PM
Hi Alex:
Thanks for the perfect rating! It was a pleasure working with you. We wish you all the best and thanks for allowing us to help you with your home financing.
Communication was phenomenal. I felt like I was always working with someone highly knowledgeable and working in my best interest.
Great communication!!
Karen was amazing!!! Attentive, patient, and very communicative.
Him and his team were incredibly helpful during our refinance process, always taking the time to thoughtfully answer our questions and ensure we felt knowledgeable, confident, and taken care of along the way.
Always kept up us updated and answered emails right away. There were no delays or surprises because they were great at gathering the needed succulents or in formation right away.
When I had questions or concerns Karen was right on top of it. She always have the answers and was very detailed.
She always answered my questions and she went out of her way to help. Always on top of everything with a positive happy attitude!! We just loved her!! Thank you!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures