Fairway Home Mortgage, Grayslake, IL
Grayslake, IL
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 8 PM
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
The ongoing communication between us and Jim. Additionally,his availability when we had questions completing documents online.
for
Jim made the whole home loan process smooth. He explained things to me as we went. The app made is so easy to upload all of the necessary documentation. I felt confident that I had someone looking out for my best interest.
for
Jim and his team are great at communicating and helping make an overwhelming process painless! We worked with them for our 1st home purchase and now a refinance. We recommend them to anyone looking to purchase or refinance their home!
for
The availability to always answer my calls anytime of day. Explaining everything In simple terms so I could understan.
for
First time home buyer. Jim was great at taking the time to answer my calls whenever I reached out to him and explained every detail of the process in a way I could understand actually! Top notch service! Made the whole loan process a breeze...
read more
for
The team @ Fairway Home Mortgage are really good at communicating. I especially like the "Friday Wrap-up"
for
Jim was friendly and communicative throughout the whole process. I appreciated the responses and help!
Reply from Jim Strachan
December 23rd, 2025 08:31 PM
Hi Chloe! It was an absolute pleasure to help you finance your first home. Thank so much for your kind words! We always try to get the 5-Star review and we certainly appreciate any feedback you have for us. We wish you 2,000,000 smiles in your...
read more
for
communication
for
Karen Frye
Karen was a great asset in our first homebuying experience and we couldnt be happier with her help. She was always available to help with questions and advice. We will refer her to any friends looking for her skill set going froward
for
Karen Frye
Working with Karen Frye was an amazing experience from start to finish. They were incredibly knowledgeable, patient, and always willing to answer my questions. The entire home-buying process felt smooth and far less stressful thanks to their...
read more
51–60 of 781
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures