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Fairway Home Mortgage, Fairlawn, OH

Fairlawn, OH
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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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5 Star
96%
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Reviews from Web
  • J
    Jade F
    New Franklin, OH
    Posted on October 13th, 2024 03:26 PM
    Chad was super easy to communicate with and had a lot of knowledge beyond the loan.
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    Hey Jade, thank you so much for the amazing 5-star review! I'm happy that you found our communication effective and that my loan knowledge was beneficial for you. Here at Ruoff Mortgage, we really value your feedback. Looking forward to serving...
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  • Encompass
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    Holly Y
    Akron, OH
    Posted on October 8th, 2024 03:15 PM
    Chad was great at answering any questions we had. He was very pleasant to work with.
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    Thanks so much for the positive feedback, Holly! I'm glad to hear that you were pleased with the service you received from me at Ruoff Mortgage. If you have any other questions in the future, don't hesitate to reach out. Again, thank you for...
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  • C
    Cassandra J
    Posted on September 26th, 2024 03:03 PM
    Chad made our home buying experience smooth and easy! I would highly recommend him!
    Reply from Chad Jones (BR 3440)
    October 28th, 2024 02:45 PM
    Thank you so much, Cassandra, for your kind words and the full 5-star rating! It was my pleasure to assist you in making your home buying experience as seamless as possible. Your recommendation means a lot to me. If you have any other home...
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  • C
    Cassandra J
    Louisville, OH
    Posted on September 26th, 2024 03:03 PM
    Chad made our home buying experience smooth and easy! I would highly recommend him!
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    I'm absolutely thrilled to hear that your home buying experience was smooth and easy, Cassandra. It was my pleasure to assist you throughout this process. Your positive feedback means a lot to me and the entire team at Ruoff Mortgage. Thank...
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  • A
    Adam J
    Posted on September 25th, 2024 03:24 PM
    Chad Jones at Ruoff was easily the best Loan Officer I’ve ever worked with, going forward I will use him anytime I need these services! Would highly recommend him!
    Reply from Chad Jones (BR 3440)
    October 28th, 2024 02:46 PM
    Thrilled to hear such positive feedback, Adam! It was a pleasure working with you too. Your recommendation means a lot. Looking forward to assisting you with your future mortgage needs. Do not hesitate to reach out anytime you need help. Chad...
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  • A
    Adam J
    Louisville, OH
    Posted on September 25th, 2024 03:24 PM
    Chad Jones was easily the best Loan Officer I’ve ever worked with, going forward I will use him anytime I need these services! Would highly recommend him!
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    Thank you Adam! It's easy when we both work together to get it all done! I hope you enjoy your new home and stay in touch!
  • D
    Dawn M P
    Rootstown, OH
    Posted on August 13th, 2024 03:20 PM
    Explained what was going on, we are not experienced buyers
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    I appreciate your kind words, Dawn. I understand that the home buying process can be quite complex, especially for those who may not be seasoned buyers. My goal is to make this process as informative and straightforward as possible, so I'm...
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  • M
    Mark L
    STOW, OH
    Posted on August 3rd, 2024 06:39 PM
    Our overall experience with Chad was second to none. If I had questions Chad had the answers quickly for us. I will recommend Ruoff and Chad to future homebuyers 👍👍👍
    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    So glad to hear you had a positive experience, Mark! It was a pleasure guiding you through your home buying journey. I'm always here to answer any questions, quickly and accurately. Thank you for recommending Ruoff Mortgage and myself. Don't...
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  • K
    K W P
    Posted on July 29th, 2024 03:04 PM
    Chad Jones may quite possibly be the best loan officer in Ohio! Always quick to response always had an answer always kept us up-to-date without us even asking everybody was super impressed with him!
    Reply from Chad Jones (BR 3440)
    August 4th, 2024 03:52 PM
    Thank you so much for the great review! I was so happy to help you with your home buying experience. You have a beautiful home!
  • J
    Jesse W
    Akron, OH
    Posted on July 29th, 2024 03:04 PM
    Chad was so impressive! Even our agent who has been an agent for a very long time and worked with a lot of loan officers was super super impressed with him! He answered on off hours on weekends anytime we had a question he had an answer and...
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    Reply from Chad Jones (BR 3440)
    February 13th, 2026 03:15 PM
    Hey Jesse, Wow! Your words truly made my day. I'm absolutely thrilled to hear you had such a positive experience working with me at Ruoff Mortgage. It was my pleasure to be there for you at all times and guide you through the process. Thanks...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Our Branch

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures