F
Fairway Home Mortgage, Fairlawn, OH
Fairlawn, OH
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Chad is easy to commuicate with and responds quickly. For being a first time home buyer, he is aweosme to work with!
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm glad to hear that your experience as a first-time home buyer went smoothly, Lauren. It's important to me to maintain clear communication and prompt responses. Thank you for your kind words. If you have any more questions or need further...
read more
for
Checked in frequently
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm glad to hear that you appreciated the frequent check-ins, Nathan. Keeping you updated throughout the process is important to me, and I'm pleased it contributed positively to your experience. If there's anything else you need, feel free...
read more
for
Constant communication
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I appreciate your positive feedback on my communication, Brandon. Keeping you informed is a priority for me, and I'm glad it made a difference in your experience. If there's anything more I can do for you, feel free to reach out.
for
Low stress, easy process with quick responses whenever we had any questions.
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm pleased to hear that the process was low stress and easy for you, Meagan. Providing quick responses to your questions is something I prioritize to ensure a smooth experience. If you need anything else in the future, feel free to reach out....
read more
for
Chad always got back to me quickly with any questions i had. He made the process easy and was always willing to explain things to me in detail. On top of it, he is a kind/ understanding individual and we will definitely be recommending him...
read more
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thank you so much, Makenzie, for your kind words. I'm glad to hear that you felt supported and informed throughout the process. It's important to me that everything is clear and straightforward for my clients. Your recommendation means a lot,...
read more
for
Chad was excellent to work with. I can't recommend him enough!
Reply from Chad Jones (BR 3440)
December 16th, 2024 03:06 PM
Thank you Stephen! It was great to work wit you and help you with your goals.
for
Chad was great. I've been putting this off for a while. Chad was patient, kind, knowledgable, and responsive throughout the process. Ruoff is very fortunate to have him.
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Stephen, thank you for the top rating and the kind words. I'm thrilled to hear that you had a great experience with me. I strive to be patient, knowledgeable, and responsive to ensure a smooth process for all my clients. It was a pleasure assisting...
read more
for
Chad was wonderful and proffianal. He helped me with every question I had!!!! He is top notch!!!!
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
I'm so glad to hear that you had a positive experience, Jeff! Assisting with your questions and ensuring your comfort during the process is my top priority. This feedback means a lot to me and to everyone here at Ruoff Mortgage. Let me know...
read more
for
Chad was absolutely phenomenal throughout this entire process. We were on a tight timeline to purchase and everything worked out smoothly. He understood our situation and got the job done and as quick as possible. I’m a bit of an anxious person...
read more
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thank you, Kristina, for giving me the opportunity to help you! Any chance I get to help out a fellow veteran is always a win! Enjoy your beautiful home.
for
Friendly service
Reply from Chad Jones (BR 3440)
February 13th, 2026 03:15 PM
Thanks for the positive feedback, James! I'm glad to hear that you found our service friendly at Ruoff Mortgage. We always aim to make our customers feel comfortable and satisfied. Your high rating is much appreciated and it motivates us to...
read more
51–60 of 113
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Our Branch
Time Zone
Eastern Standard Time (EST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures