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Fairway Home Mortgage, Louisville, KY
Louisville, KY

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
I can't recommend Jay Melgar highly enough. From start to finish, the entire process was handled with the highest level of professionalism, honesty, and attention to detail. Every question I had was answered promptly, and I always felt informed...
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Reply from Jay Melgar NMLS 1907751 Fairway IMC...
August 9th, 2026 10:18 PM
Thank you so much for your wonderful words, Liscano. I'm pleased to know that my efforts to provide professionalism, honesty, and detailed attention made a positive impact on your experience. Your trust and confidence mean a lot to me, and...
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(Translated by Google) Excellent service and quality, always keeping you informed at all times.
(Original)
Muy buena atención y calidad de servicio siempre manteniéndote informado en todo momento.
Excelente comunicación, excelente trato y atención. Me sentí siempre actualizada con cada paso.
Reply from Jay Melgar
August 9th, 2026 10:23 PM
Me alegra mucho saber que te sentiste bien informada durante todo el proceso, Claudia. Aprecio tus amables palabras sobre la comunicación y el trato recibido. Si necesitas algo en el futuro, no dudes en contactarme.
Jay and his team made it super easy for us to purchase a home. They make it worry and stress free and will answer all of your questions quickly. I would not hesitate to use them again in the future.
Reply from Owner
August 9th, 2026 10:40 PM
I'm pleased to know that you found the process easy and stress-free, Patrick. It's great to hear that my team and I could assist you with all your questions promptly. Thank you for your trust, and I look forward to helping you again in the...
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Jay and his team made it stress free and worry free because they will answer your questions quickly.
Reply from Jay Melgar
August 9th, 2026 10:47 PM
I'm pleased to know that I could make the process stress-free for you, Patrick. Ensuring quick and helpful responses is always a priority for me and my team. Thank you for your kind words and for choosing Fairway Home Mortgage.
Easy communication and explained the process clearly to us each step of the way; got good rates
Reply from Jay Melgar
August 9th, 2026 10:50 PM
Thank you for sharing your experience, Desmond. I'm pleased to know that the communication was clear and that you were happy with the rates. It's great to hear that you felt supported throughout the process. If you have any future needs, feel...
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Profesional
Reply from Jay Melgar
August 9th, 2026 10:52 PM
Thank you, Yendry, for your feedback. I'm pleased to know you found my service professional.
Everything was fine.
Reply from Jay Melgar
August 9th, 2026 10:59 PM
I'm pleased to hear that everything went well, Anabel. Thank you for your feedback and the 5-star rating. If there's anything else I can assist you with, feel free to let me know!
Jay was helpful, friendly, professional, and made the whole process less overwhelming. As a first time homebuyer this was invaluable.
As a first time homebuyer, I couldn’t have asked for a better loan officer than Jay Melgar. He was incredibly responsive, patient with my endless questions, and made what felt overwhelming seem manageable. Jay kept me informed every step of...
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Reply from Owner
August 9th, 2026 11:14 PM
Thank you so much for your thoughtful review, Amber! I'm pleased to know that I could help make your first home buying experience smooth and manageable. Your recommendation means a lot, and I'm grateful for the trust you've placed in me. If...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures