Jay Melgar
Loan Officer | NMLS# 1907751
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
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24 hours
Thu
24 hours
Fri
24 hours(Open now)
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Reviews from Web
Great communication, excellent service, and a fast, smooth process. Everything was wonderful!
Reply from Jay Melgar
September 12th, 2026 12:32 PM
I'm pleased to know that you had such a wonderful experience, Maryanis! I strive to provide excellent service and smooth communication, so your feedback is very appreciated.
Excellent experience from beginning to end! The communication was great, the service was very professional, and everything was handled quickly and efficiently. The treatment and attention were excellent, and the entire process was smooth and...
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The communication, the customer service, and the speed of the entire process made the experience great. Everything was handled professionally and efficiently. Overall, everything was excellent, and I couldn’t have asked for a better experience!...
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Reply from Jay Melgar
September 12th, 2026 12:33 PM
Thank you so much for your thoughtful review, Pedro. I'm pleased to hear that you found the communication and service outstanding. It was wonderful to assist you, and I'm glad everything went smoothly.
Quick and simple. Great communication skills.
Reply from Owner
September 9th, 2026 02:21 PM
I'm pleased to hear that you found the process quick and simple, Ilianne. I'm grateful for your feedback on my communication skills, and I'm happy to have been able to assist you.
Everything was very quick and simple. Everything was explained in detail and he had great comunication.
Reply from Jay Melgar
September 9th, 2026 02:25 PM
I'm pleased to know that you found the process quick and simple, Ilianne. Clear communication is something I prioritize, and I'm glad it was helpful for you. Thank you for sharing your experience!
Patience and costumers service
Reply from Jay Melgar
September 4th, 2026 03:47 PM
Thank you, Kenny, for highlighting my patience and customer service. I'm pleased to have been able to assist you effectively.
Costumers Service
Easy communicatio, all questions answered and made the process easy.
Reply from Jay Melgar
August 31st, 2026 02:47 PM
I'm pleased to hear that the communication was smooth and your questions were answered, Jay. Making the process easy for you is always my goal. Thank you for your feedback!
I was a first time homebuyer, and that meant I didn’t know anything about the process. But Jay walked me through it all. He explained everything step-by-step. He went above and beyond to make sure not only did I understand the process, but...
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Reply from Owner
August 31st, 2026 02:47 PM
Thank you so much for sharing your experience, Rafik. I'm pleased to hear that I could guide you through the homebuying process and ensure you felt informed and prepared. It was a pleasure to assist you with this important milestone.
I was a first time homebuyer, and that meant I didn’t know anything about the process. But Jay walked me through it all. He explained everything step-by-step. He went above and beyond to make sure not only did I understand the process, but...
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Reply from Jay Melgar
August 23rd, 2026 07:35 PM
Rafik, I'm pleased to know that I could assist you as a first-time homebuyer. It's important to me that you feel informed and supported throughout the process. Thank you for your kind words, and I'm glad I could help guide you through each...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
Mortgages
Mortgage Loans
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Memberships
- Veterans
- MBS Highway
- NMLS
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1907751
Awards
Top KHC LO
Achievements
- NAHREP Top 250 regional
Hobbies
- Golf
- Soccer
- Family
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures