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Fairway Home Mortgage, Louisville, KY
Louisville, KY
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
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Great communication and support.
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Ty so much. One of our core values is clear and consistent communication
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Lo rápido y muy atento
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Gracias! Uno de nuestros valores es responder con rapidez
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Communication
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Gracias te agradezco el review. Comunicacion es uno de nuestros valores de compania. Gracias
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Jay was always available. And if we were having a hard time transferring documents he would find an alternative way to transfer documents.
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Thank you for review. I appreciate your business and I hope you and Doug are enjoying your new investment property. Creating an amazing experience is one of our core values
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The communication, quick responses, and videos explaining the whole process
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Ty Mikayla! I will see your this Thursday at the closing table. Thank you for your service. Consistent honest communication is Core value #9 and Speed to respond is Core value #5 :)
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communication, clarity, quick access
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Thank you Douglas. I hope you and Ruth are enjoying your new investment property. Consistent honest communication is Core value #9 and Speed to respond is Core value #5 :)
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More communication
Reply from Jay Melgar
August 4th, 2025 02:29 PM
Thank you for your feedback, Melissa. I understand you felt the communication could have been better during the loan process. Your comments are crucial to improve our services and I will certainly make sure to increase the level of communication...
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Jay has done it again for a SECOND time! Not only did he help my parents buy their first home but he now helped me buy mine! As always Jay’s communication is top notch even when he’s on vacation! You can expect the very best when working with...
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Reply from Jay Melgar
August 4th, 2025 02:29 PM
Ty Tahiri! I hope you and Ramon are enjoying your new build. :) Consistent honest communication is Core value #9 and Speed to respond is Core value #5 :) and Creating an amazing experience is core value #4 :)
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good , consistent communication
Reply from Jay Melgar
August 4th, 2025 02:29 PM
I'm glad to hear you found my communication consistent and helpful, Douglas. Your positive feedback means a lot. It was a pleasure assisting you with your purchase loan at Fairway Independent Mortgage Corporation. The satisfaction of my clients...
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Jay was available to help retrieve our documents when we were having trouble accessing the fairway app. The fairway app was cumbersome
To us.
Reply from Jay Melgar
August 4th, 2025 02:29 PM
I appreciate your feedback, Ruth. I'm glad I was able to assist you with accessing your documents. I do understand that the Fairway app can seem a bit cumbersome and I'm always here to help make that process easier. Your positive review means...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures