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New American Funding - Samantha Bustos

Name: New American Funding - Austin, TX
Address: 10497 Town and Country Way Suite 320, Houston, Texas, 77024
Telephone: +1-800-450-2010
Rating: 4.92

Branch Manager

New American Funding - Austin, TX

4.92

(242)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Houston, TX

https://www.newamericanfunding.com/mortgage-loans/SamanthaBustos

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4.92

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Samantha worked tirelessly to get us numbers we were comfortable with, which was so important to us. Thanks to her dedication and expertise, we were able to move forward with confidence and peace of mind.We can’t thank Samantha enough for her...

Reply from Samantha Bustos

December 21st, 2024 02:17 AM

I am truly humbled by your kind words, Juan. Knowing that I was able to provide you with a comfortable and positive experience means the world to me. Your confidence and peace of mind were my top priorities, and I'm thrilled to hear that I...

When faced with great challenges, Samantha found solution after solution. She was a major component in the success of this file. Very professional and resourceful.

Communicating with me and giving me detailed instrcutions on what was needed and why things were needed for the process of purchasing a home.

Reply from Samantha Bustos

December 14th, 2024 03:09 PM

I'm so glad to hear that you found the communication and instructions helpful, Ashley. It's important that you understand the process and I'm here to make it as smooth as possible for you. Thank you so much for the wonderful review and the...

Not a lot of back and forth with missing paperwork.

Reply from Samantha Bustos

December 13th, 2024 07:20 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Made our first time buying super easy!

Reply from Samantha Bustos

December 11th, 2024 06:37 PM

I'm thrilled to hear that your first home buying experience was a breeze, Alyssa! It was my pleasure to assist you through this process. Your satisfaction is my top priority, so I'm glad that I could make it smooth and straightforward for you....

Everyone involved was very helpful

Reply from Samantha Bustos

December 6th, 2024 03:00 PM

I'm glad to hear that you found our team at New American Funding helpful, Jose. It's always our top priority to provide excellent service. Your 5-star rating is greatly appreciated. If you have any other questions or need further assistance...

These challenges not only made the process difficult but also amplified an already stressful situation.Here are the main areas that contributed to the unpleasant experience:Lack of Clear and Consistent Communication: I found myself having to...

Reply from Samantha Bustos

December 5th, 2024 04:06 PM

I'm sincerely sorry to hear about the challenges you faced, Alexandro. Your feedback is very important to us at New American Funding and we deeply regret that the process caused you additional stress. We agree that clear communication and prompt...

Every question I had was answered immediately

Reply from Samantha Bustos

December 5th, 2024 03:10 PM

I'm so glad to hear that you had a positive experience, Gregorio! Prompt communication and clarity is something I aim for with all my clients at New American Funding. It's wonderful to know that you recognized and appreciated that! Your 5-star...

Everyone at NAF was helpful and made me feel like they where here along side me threwout the whole process ! I never felt alone during this whole process ! Thank you !

Reply from Samantha Bustos

December 4th, 2024 03:47 AM

Carlos, I'm thrilled to hear that you felt supported throughout the process; that's exactly what we aim for at New American Funding. Your satisfaction is our top priority, and hearing that we achieved that is the best thing we could hope for....

All the staff involved on this scroll were very professional and helpful

Reply from Samantha Bustos

November 28th, 2024 03:23 PM

I greatly appreciate your feedback, Jose! I'm happy to hear that you had a positive experience with our team at New American Funding. We strive to provide the highest level of professionalism and assistance for our customers. Your 5-star rating...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan