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New American Funding - Samantha Bustos - Branch Manager in Houston, TX
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New American Funding - Samantha Bustos

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Branch Manager

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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96%
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Reviews from Web
  • Encompass
    S
    Sylvester S
    Baytown, TX
    Posted on March 21st, 2025 06:10 PM
    Very friendly and accessible.
    Reply from New American Funding - Samantha Bus...
    March 31st, 2025 06:11 PM
    I'm thrilled to hear that you found our service friendly and accessible. It was a pleasure assisting you, and I appreciate your feedback.
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    Melody M
    Friendswood, TX
    Posted on March 21st, 2025 04:39 PM
    Very friendly, very easy to talk to, they answered any and all the questions my husband and I had. Made everything easy to understand as first time home buyers. They talked to us as if we were family. They made us feel comfortable with our...
    read more
    Reply from New American Funding - Samantha Bus...
    March 31st, 2025 04:41 PM
    I'm thrilled to hear that you felt comfortable and well-supported during your home buying journey. It was a pleasure assisting you and your husband. Thank you for your kind words and for choosing to work with us as first-time home buyers.
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    Cyntia G
    Houston, TX
    Posted on March 17th, 2025 12:40 AM
    I absolutely love the level of communication and the problem solving skills, no matter the issue we may come across there is always a solution In place. 10/10!
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    Megan L C
    Huffman, TX
    Posted on March 7th, 2025 11:58 PM
    Made everything quick and easy for us. Very responsive and helpful. Answered all my questions.
    Reply from Samantha Bustos
    March 18th, 2025 12:00 AM
    Thank you so much, Megan! I'm thrilled to hear that your experience was quick and easy. It was a pleasure working with you and I'm glad I could be responsive and helpful throughout the process. If you have any more questions or need further...
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    Fernando L
    Houston, TX
    Posted on March 7th, 2025 07:29 PM
    Very helpful to get the best loan terms available to us. Easy process to upload documents in their website.
    Reply from Samantha Bustos
    March 17th, 2025 07:31 PM
    Fernando, I'm thrilled to hear that you found the loan process easy and that we could secure the best terms for you. Helping clients like you navigate the process smoothly is what I strive for. If you have any more questions or need further...
    read more
  • Encompass
    D
    Dallas B H
    Houston, TX
    Posted on March 6th, 2025 05:27 PM
    The diligence and care that went into my experience was truly amazing
    Reply from Samantha Bustos
    March 16th, 2025 05:30 PM
    Thank you so much for sharing your experience, Dallas! I'm thrilled to hear that you felt well taken care of during the process. Your satisfaction is incredibly important to me, and knowing that my diligence made a positive impact means a lot....
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  • Encompass
    C
    Crystal A H
    Houston, TX
    Posted on March 6th, 2025 03:21 PM
    It was the communication, the support, and we really felt the love. The way this team rallies behind you is just absolutely amazing! For our first time homebuying experience, I don't think it could have gone any better.
    Reply from Samantha Bustos
    March 16th, 2025 03:22 PM
    Crystal, I'm so thrilled to hear about your positive experience with us for your first homebuying journey! It truly means a lot to know that our communication and support made a difference for you. We always strive to make our clients feel...
    read more
  • Encompass
    J
    John M G
    Huffman, TX
    Posted on March 2nd, 2025 06:07 PM
    Everyone that was part of the team
    Reply from Samantha Bustos
    March 12th, 2025 06:10 PM
    Hi John, Thank you so much for taking the time to leave such a positive review! It truly means a lot to me to know that you had a great experience with our team at New American Funding. We strive to provide the best service possible, and I’m...
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    Maria G
    Houston, TX
    Posted on February 22nd, 2025 08:03 PM
    Asking for all documents needed since the start of the process to have everthing done in a timely manner, in order to avoid last minute changes that made the process feel rushed and uncertain.
    Reply from New American Funding - Samantha Bus...
    March 4th, 2025 08:03 PM
    Maria, thank you so much for your feedback and the 5-star rating. I'm delighted to hear that the process felt organized and efficient for you. I always strive to ensure everything is as smooth as possible by requesting the necessary documents...
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  • Encompass
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    Flor D M R
    Houston, TX
    Posted on February 21st, 2025 04:47 PM
    The entire time during the process we had very clear communiation. I also felt heard and cared for during the process.
    Reply from New American Funding - Samantha Bus...
    March 3rd, 2025 04:51 PM
    Flor, thank you so much for your kind words! I’m thrilled to hear that you felt heard and cared for throughout the process. Clear communication is something I truly value, so it’s wonderful to know it made a difference for you. It was a pleasure...
    read more
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Purchase
    Refinance
    Conventional Loan
    VA Loan
    FHA Loan
    Reverse Mortgage
    Construction Loan
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing