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New American Funding - Samantha Bustos

Name: New American Funding - Austin, TX
Address: 10497 Town and Country Way Suite 320, Houston, Texas, 77024
Telephone: +1-800-450-2010
Rating: 4.92

Branch Manager

New American Funding - Austin, TX

4.92

(242)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Houston, TX

https://www.newamericanfunding.com/mortgage-loans/SamanthaBustos

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4.92

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Everyone was very friendly and accessible at all times. They were very patient and answered every question no matter how silly it was. I enjoyed working with them to get our house. They made the experience amazing and so smooth.

Reply from Samantha Bustos

January 20th, 2026 04:46 PM

It's great to hear about your positive experience, Brenda. I'm pleased that you felt supported and that the team was able to address all of your questions patiently. My aim is always to make the process as smooth as possible. If you have any...

Good old fashioned business, made our experience with NAF great. I highly recommend this company. The staff by far lead the charge. Thank you NAF.

Reply from Samantha Bustos

January 19th, 2026 07:07 PM

I appreciate your kind words, Keith. I'm glad to hear that your experience with New American Funding was positive and that the team made a strong impression. It's important to me that you felt well-supported. If there's anything more I can...

They help me a lot and made the process real easy for me guarantee work

Reply from New American Funding - Samantha Bus...

January 19th, 2026 04:47 PM

It's great to hear that the process was easy for you. Assisting and supporting you throughout is always my goal, and I'm pleased that everything worked smoothly. Thank you for your feedback, Lisandro! If you need anything else, don't hesitate...

Communication

Reply from Samantha Bustos

January 16th, 2026 03:03 PM

Eduardo, thank you for the 5-star rating. I appreciate your feedback on communication and am glad you found it noteworthy. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out.

I can’t say enough good things about this lender team. Communication was consistent from start to finish, no matter the time of day, and they worked relentlessly to find solutions instead of settling for a “no.” What stood out most was the...

Reply from Samantha Bustos

February 22nd, 2026 06:07 PM

Thank you so much!! The good reviews are what keep us going. Thank you for taking the time to leave a good review.

always available to answer my phone calls and questions about the clients.

Reply from Samantha Bustos

February 22nd, 2026 06:07 PM

Appreciate it! Always here for you

Very knowledgeable and a pleasure to work with. I have had a great experience with her across several transactions. She provides outstanding customer service.

Reply from Samantha Bustos

February 22nd, 2026 06:07 PM

Thank you so much!

Samantha was able to find financing for my client after two very seasoned mortgage consultants could not. My client was not prepped by Samantha or her team early in the process as to what her closing costs should be. My client did not like...

Samantha has a excellent team behind her. Her leadership and guidance is reflected in how great her team works. Karim was responsive and great at communicating through the whole process. So thankful for all the guidance he offered my clients....

Very helpful throughout the whole process! Made this whole process feel like breeze!

Reply from Samantha Bustos

December 29th, 2025 05:47 PM

I'm glad to hear that the process felt easy for you. Making sure everything goes smoothly is always a priority for me. Thank you for sharing your experience, Karen!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan