Sabrena Hughes
VICE PRESIDENT – BRANCH MANAGER | NMLS# 1305351
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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The process was smooth from start to finish. They were clear, responsive, and always available to answer questions. They made buying my first home feel manageable and even exciting. I felt supported every step of the way, and everything moved...
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Reply from Sabrena Hughes
May 10th, 2025 12:32 PM
I'm thrilled to hear that your first home-buying experience was smooth and exciting. It was a pleasure to support you throughout the process, and I'm glad everything went quickly and without surprises. Thank you for your kind words and trust...
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Had the absolute best experience with Sabrina and the team! They answer questions for a first time home buyer with no clue what the process was like. Made me feel like family and giving us the best option for purchasing our forever home! Best...
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Reply from Sabrena Hughes
May 5th, 2025 04:54 PM
I'm thrilled to hear that you had such a positive experience with me and the team at Highlands Residential Mortgage. It's wonderful to know that we could guide you through the home buying process and make you feel like family. I'm always here...
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Sabrena is the absolute best
Reply from Sabrena Hughes
May 4th, 2025 10:23 AM
Thank you, David, for your wonderful feedback. I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd.
Dear Sabrena and Tiffany,I wanted to take a moment to thank you both for your professionalism and kindness throughout this process. Your patience, helpfulness, and upbeat attitudes made a real difference, and I truly appreciate the support...
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Reply from Sabrena Hughes
May 4th, 2025 01:28 AM
I'm delighted to hear that our professionalism and kindness made a real difference in your experience. It was a pleasure to assist you, and I appreciate your kind words. We strive to provide a supportive atmosphere, and I'm glad Tiffany and...
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Great customer service and very pleasant to work with.
Reply from Sabrena Hughes
May 1st, 2025 04:10 PM
I'm thrilled to hear that you had a positive experience with our customer service, Tiffany. It was a pleasure working with you, and I appreciate your kind words. If there's anything more I can assist you with, please feel free to reach out.
Geneva and Sabrena were on top of things throughout the whole process. I felt like they were on my team and as a first time homebuyer, obtaining a loan can be a scary process, but I felt I was in good hands the whole time!
Reply from Sabrena Hughes
May 1st, 2025 12:43 PM
I'm thrilled to hear that you felt supported throughout the homebuying process. It was a pleasure working alongside Geneva to assist you in obtaining your loan. Thank you for trusting us with this important milestone.
Easy communication anytime I had questions or concerns
Reply from Sabrena Hughes
April 24th, 2025 02:59 PM
I'm glad to hear that communication was easy throughout the process. It was a pleasure assisting you, and I'm here anytime you have further questions or concerns.
Sabrina was the most helpful person throughout my entire homebuying procedd
Reply from Sabrena Hughes
April 22nd, 2025 01:50 PM
I'm thrilled to hear that I could assist you effectively during your homebuying process. It was a pleasure working with you, and I'm grateful for your kind words.
The entire process was very smooth and easy. The team was amazing and their communication with us was exceptional.
Reply from Sabrena Hughes
April 22nd, 2025 12:28 PM
I'm thrilled to hear that the process was smooth and easy for you. It was a pleasure working with you, and I appreciate your kind words about our team's communication. Thank you for your feedback!
Sabrena and Geneva are the best! 5 stars for always going above and beyond! They are the best at communication and keeping all parties informed!
Reply from Sabrena Hughes
April 22nd, 2025 02:24 AM
I'm thrilled to hear that you had such a positive experience with both Geneva and me. We strive to provide excellent communication and support throughout the process. Thank you for your kind words and the 5-star rating!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - VP / Branch ManagerMar 1st, 2016 - Current
Year Started
2016
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 1305351,LA: 1305351, TX: 1305351, AR: 107289
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