Ryan Hays at CrossCountry Mortgage
Senior Loan Officer | NMLS #2298124
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Very good communication from all involved...& a very quick turn around on closing the loan. The rate & fees did seem a little high though.
Reply from Ryan Hays
January 8th, 2026 09:07 PM
I really appreciate the feedback and am looking forward to working with you again.
Great communication! The team worked tirelessly with buyer to get a tough transaction closed! Thanks for the hard work.
Reply from Ryan Hays
January 2nd, 2026 01:41 PM
I enjoyed working with you. Thanks for the great feedback.
Ryan was awesome! So efficient and knowledgeable. Best loan officer we've worked with. Will definitely contact her with our next home purchase.
Reply from Ryan Hays
December 29th, 2025 06:05 PM
I'm glad to hear you had such a positive experience, Kayla. It's great to know that my efficiency and knowledge made an impact during your home-buying process. I'm here for any future needs you might have, so don't hesitate to reach out when...
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I had an excellent experience with Ryan and all her help. Whenever I would call her with a question she would get back to me ASAP, usually right away. I'm a first time home buyer so Ryan understood that when she explained the answers to my...
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Reply from Ryan Hays
November 18th, 2025 02:08 PM
I'm really pleased to hear about your positive experience, Karen. I understand how important timely and clear communication is, especially as a first-time home buyer. It's great to know that I was able to address your concerns and assist you...
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Ryan was engaging and involved us in the process as well
I understand my application wasn't typical at all.It would have been better if from the start there was a better way to categorize my 401k assets held by my employer plus the separate account of executive compensation shares held for me until...
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Ryan’s attention to detail was exceptional! She took the time to explain every step of the process and was always available to answer our questions. As business owners, we truly appreciated how seamless and stress-free she made the home-buying...
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Reply from Ryan Hays
November 14th, 2025 04:41 PM
Thank you for your kind words, Ashley. I'm pleased to know that you found my attention to detail helpful during your home-buying journey. Making the process easy and stress-free is always my goal. If you ever have more questions or need assistance...
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The process took about 2 months!
Great experience!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2298124 | Branch NMLS #1144990
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2298124
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095