Ryan Hays at CrossCountry Mortgage
Senior Loan Officer | NMLS #2298124
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Ryan clearly explained everything we needed to know, answered all our questions and the whole process was very smooth.
Reply from Ryan Hays
August 13th, 2026 05:21 PM
I'm glad to hear that the process went smoothly for you, Alison. Thank you for your kind words, and if you have any more questions in the future, please feel free to reach out.
Always a quick knowledgeable response. All my customers have loved working with her
Reply from Ryan Hays
August 10th, 2026 08:08 PM
I'm glad to hear that you've had such positive experiences and that your customers have enjoyed working with Monica. If there's anything else you need or any questions you have, please feel free to reach out.
Thank you, Ryan!
Reply from Ryan Hays
August 10th, 2026 05:41 PM
I appreciate your kind words, Jennifer! If there's anything else you need or any questions you have, please feel free to reach out.
Because the service is fast, clear, and reliable, everyone is always responsible in their work.
Reply from Ryan Hays
June 1st, 2026 12:55 PM
I'm happy to hear that you found the service fast, clear, and reliable, Tien. It's important to me that everyone feels confident in the support they receive. If there's anything else you need, please feel free to reach out.
Ryan and Monica were fantastic and made the process so easy
Reply from Ryan Hays
June 1st, 2026 02:53 PM
I'm pleased to hear that you found working with Monica and me made the process easy, Ashley. Thank you for your kind words, and if there's anything else you need, feel free to reach out.
She's always very responsive and EXTREMELY KNOWLEDGEABLE IN EVERY ASPECT
Reply from Ryan Hays
May 29th, 2026 05:35 PM
I enjoyed working with you. Thanks for the great feedback.
Absolutely recommend CrossCountry Mortgage.When it came time to choose a mortgage company, we had plenty of options—some we researched ourselves and others that were recommended to us. CrossCountry Mortgage was one of those recommendations,...
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Reply from Ryan Hays
May 28th, 2026 12:39 PM
I'm pleased to hear that your experience with CrossCountry Mortgage and working with Monica and me was so positive, John. It's great to know that our communication and professionalism made the mortgage process smooth for you. Thank you for...
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Great overall customer service, quick response time from Ryan, very knowledgeable and supportive
Reply from Ryan Hays
May 21st, 2026 05:34 PM
I'm glad to know that you appreciated the customer service and found my support helpful, Ronda. Your feedback on my response time and knowledge means a lot. If you have any further questions or need assistance, I'm here for you.
Felt a little rushed much of the time. Since I'm mostly old school & electronically challenged and everything was done in that format it was hard at times. But we all got the job done and I am appreciative. Thank you!
Reply from Ryan Hays
May 4th, 2026 08:01 PM
Thank you for sharing your experience, Tina. I understand that navigating electronic processes can sometimes be challenging, and I appreciate your patience as we worked together. I'm glad we were able to complete everything successfully, and...
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Ryan has instrumental in helping navigate the sell of a family residence and talk through different strategies. We had multiple lengthy conversations over a couple of months wiating for certain pieces of the deal to fall into place. Jill Orlando...
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Reply from Ryan Hays
April 30th, 2026 02:18 PM
I'm grateful for your kind words, Philip. I'm glad to have been instrumental in navigating the sale and discussing strategies with you. It's great to hear that working with Jill was also a positive experience. When the time comes to refinance,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2298124 | Branch NMLS #1144990
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2298124
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095