Ryan Hays at CrossCountry Mortgage

Senior Loan Officer | NMLS #2298124

4.9

(91)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 773-1226

Burlington, NC

https://www.ccm.com/ryan-hays

https://crosscountrymortgage.com/charlotte-nc-3503/ryan-hays/

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4.9

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4.9

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Because the service is fast, clear, and reliable, everyone is always responsible in their work.

Ryan and Monica were fantastic and made the process so easy

She's always very responsive and EXTREMELY KNOWLEDGEABLE IN EVERY ASPECT

Absolutely recommend CrossCountry Mortgage.When it came time to choose a mortgage company, we had plenty of options—some we researched ourselves and others that were recommended to us. CrossCountry Mortgage was one of those recommendations,...

Reply from Ryan Hays

May 28th, 2026 12:39 PM

I'm pleased to hear that your experience with CrossCountry Mortgage and working with Monica and me was so positive, John. It's great to know that our communication and professionalism made the mortgage process smooth for you. Thank you for...

Great overall customer service, quick response time from Ryan, very knowledgeable and supportive

Reply from Ryan Hays

May 21st, 2026 05:34 PM

I'm glad to know that you appreciated the customer service and found my support helpful, Ronda. Your feedback on my response time and knowledge means a lot. If you have any further questions or need assistance, I'm here for you.

Felt a little rushed much of the time. Since I'm mostly old school & electronically challenged and everything was done in that format it was hard at times. But we all got the job done and I am appreciative. Thank you!

Reply from Ryan Hays

May 4th, 2026 08:01 PM

Thank you for sharing your experience, Tina. I understand that navigating electronic processes can sometimes be challenging, and I appreciate your patience as we worked together. I'm glad we were able to complete everything successfully, and...

Ryan has instrumental in helping navigate the sell of a family residence and talk through different strategies. We had multiple lengthy conversations over a couple of months wiating for certain pieces of the deal to fall into place. Jill Orlando...

Reply from Ryan Hays

April 30th, 2026 02:18 PM

I'm grateful for your kind words, Philip. I'm glad to have been instrumental in navigating the sale and discussing strategies with you. It's great to hear that working with Jill was also a positive experience. When the time comes to refinance,...

Ryan was always attentive in asking any questions we had during the loan process, working with Ryan and our realtor was a breeze we couldn't be happier with the outcome!

Reply from Ryan Hays

April 27th, 2026 01:56 PM

I'm pleased to hear that working with me and your realtor made the loan process smooth for you, Ashley. Your happiness with the outcome is what matters most. If you ever have more questions or need assistance in the future, feel free to reach...

Everyone at Cross Country was great to work with. They helped me through this process.

Reply from Ryan Hays

April 20th, 2026 02:39 PM

I'm glad to hear you had a great experience with everyone at CrossCountry, Lori. It was my pleasure to help guide you through the process. If there's anything more I can assist you with, just let me know.

Ryan was always available and understanding. She always was able to answer my questions and resolve concerns I expressed

Reply from Ryan Hays

March 30th, 2026 06:35 PM

I appreciate your feedback, Tanya. It's important to me to be accessible and address any questions or concerns throughout the process. If there's ever anything else you need, please don't hesitate to reach out.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Burlington, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2298124 | Branch NMLS #1144990

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage