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Shimene Willard - Branch Manager in Odessa, TX

Shimene Willard

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Branch Manager

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We are passionate about creating a better loan process, serving happy clients, and building a foundation for financial success. This allows us to provide our clients with competitive rates, tailored financing solutions, and an efficient loa... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    J
    Jacquelyn L
    MIDLAND, TX
    Posted on November 22nd, 2023 03:06 PM
    100% it was because of Shimene. She went out of her way to make sure all of our questions were answered. She was always so nice and helpful even when I called her after hours or on the weekend. She is a real asset to your company and I will...
    read more
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    Thank you so much for your kind words, Jackie. I'm happy that you had such a positive experience with me at Thrive Mortgage. It's always my goal to ensure that all your questions are answered and that the mortgage process is as smooth and straightforward...
    read more
  • Encompass
    C
    Cassie S
    Odessa, TX
    Posted on November 22nd, 2023 02:35 PM
    From the start, communication was there. When I had questions, they got answered.
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    I'm so happy to hear that you had a positive experience, Cassie! Clear, timely communication is a top priority for us at Thrive Mortgage. Your satisfaction is our reward. Please don't hesitate to reach out if you have any further questions....
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  • Encompass
    I
    Ivan M
    Odessa, TX
    Posted on November 4th, 2023 08:38 PM
    Great communication and always there to answer all my questions
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    I'm delighted to hear that your experience with me at Thrive Mortgage was a positive one, Ivan. Ensuring open communication and being available for all your questions is of utmost importance to me. I truly appreciate your 5-star rating. Looking...
    read more
  • Encompass
    L
    Lindsey M
    Odessa, TX
    Posted on November 1st, 2023 11:04 PM
    Shimene was amazing from start to finish! She is very professional, polite, and has great communication skills. I love that she treats her clients and realtors with care and patience and so so much kindness! I will definitely be recommending...
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  • Encompass
    T
    Tony K
    Odessa, TX
    Posted on November 1st, 2023 12:12 PM
    Thank you!
  • Encompass
    E
    Elizabeth H
    Midland, TX
    Posted on October 22nd, 2023 12:52 PM
    The app was easy to use and anytime I had questions I was provided with quick responses!
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    Liz we are so excited for you! And it has been a pleasure to help you purchase your first home! -Shimene
  • Encompass
    K
    Kelley A C
    Odessa, TX
    Posted on October 20th, 2023 07:23 PM
    Shimene is organized and on top of things and did not require things of me that she would not need from under-writing, which is much appreciated. For me, this is a home to purchase and move my elderly mother into - financially a small deal...
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    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    I'm absolutely thrilled to hear such positive feedback, Kelley! Your kind words motivate me to continue providing excellent service. I'm glad that I could assist you and help make the process smooth for you. I understand the importance of each...
    read more
  • Encompass
    C
    Charles G
    ODESSA, TX
    Posted on October 15th, 2023 12:30 AM
    They got me financing without a credit history. If I had any questions, Shimene answered.
  • Encompass
    E
    Erik G
    MIDLAND, TX
    Posted on October 14th, 2023 02:45 PM
    Everything was on point. The process was quick and efficient. No issues at all !!
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    I am excited that you had a great experience!! I strive to make the process as quick and hassle-free as possible, so it's great to know that this was reflected in your experience. I appreciate your positive feedback and the 5-star rating. Thanks...
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  • Encompass
    C
    Chasity M
    ODESSA, TX
    Posted on October 13th, 2023 12:33 PM
    Shimene is what made it great. Communication and just overall was amazing. Smooth transaction!!
    Reply from Shimene Willard
    March 5th, 2025 02:40 PM
    Thank you, Chasity, for the review! You were great to work with.
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    About
    We are passionate about creating a better loan process, serving happy clients, and building a foundation for financial success. This allows us to provide our clients with competitive rates, tailored financing solutions, and an efficient loan process focused on communication. We offer a variety of loan options and our local mortgage team is ready to serve your home financing needs today and far into the future. Equal Housing Lender Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Department of Real Estate #01174642 and CA Department of Financial Protection and Innovation under the California Mortgage Lending Act. Company NMLS: 79445 Company DRE: 01174642
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Mortgage Refinance
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 220045
    Disclaimer
    Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend. Equal Housing Lender. Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445