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Rusty Darner, Ruoff Mortgage
VP | Branch Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
The entire process moved quickly and seamlessly with all the documents well laid out, explained, and easy to access at any time. Even when a unique "road bump" appeared in our loan process, it was handled quickly with full transparency. This...
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Reply from Rusty Darner, Ruoff Mortgage
August 8th, 2026 03:53 PM
I'm pleased to hear that your home buying process was smooth and efficient, Tiffany. It's wonderful to know that even when challenges arose, they were addressed promptly and transparently. Thank you for sharing your experience, and I'm grateful...
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There was a lot of "sign this" . I would let someone know that it was incorrect and then I was told to sign anyway and "we'll catch it on the next one". This is such a big life decision and the paperwork is too important to just be signing...
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Reply from Rusty Darner, Ruoff Mortgage
August 1st, 2026 03:57 PM
Emily, I appreciate you sharing your experience with me. I understand your concerns about the importance of accurate paperwork, and I'm sorry for any frustration you encountered during the process. Please reach out to me directly so we can...
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Everyone on the team was an absolute pleasure to work with. Rusty and his team had direct and clear communication throughout the entire process. They truly helped make a stressful situation more manageable.
Reply from Owner
July 31st, 2026 07:21 PM
So happy to hear this amazing feedback & we truly appreciated the opportunity to assist Teri!
I was complet by ely in the dark about refinancing and everyone on the team was open and up front and calmed any fears or apprehension i was feeling
Reply from Rusty Darner, Ruoff Mortgage
July 31st, 2026 07:13 PM
Theresa, I'm pleased to hear that the team and I were able to provide clarity and support during your refinancing process. It's important to me that my clients feel informed and at ease, so your feedback means a lot. If you have any more questions...
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Good communication. Quick to respond & answer our questions. Always kept us updated on the process
Reply from Rusty Darner, Ruoff Mortgage
July 25th, 2026 02:47 AM
Nicole, I'm pleased to know that my communication and responsiveness met your expectations. Keeping clients updated throughout the process is a priority for me. Thank you for sharing your experience!
Everything was will done Rusty was a great help
Reply from Rusty Darner, Ruoff Mortgage
July 20th, 2026 07:45 PM
Jeffrey, I'm pleased to hear that you found everything well done and that I could be of great help. Thank you for your kind words and for choosing Ruoff Mortgage. If you need any assistance in the future, please feel free to reach out.
Rusty Darner, Ruoff Mortgage has received a review with 5 star rating from Jonathan H
Reply from Owner
July 20th, 2026 01:06 AM
Very happy to see you had an excellent experience working with our team! Congratulations on your beautiful new home!
Communication and knowledge was excellent!
Reply from Rusty Darner, Ruoff Mortgage
July 20th, 2026 12:25 AM
Jonathan, I appreciate your kind words about my communication and knowledge. It's great to know that these aspects made your experience a positive one. If you have any future questions or need assistance, feel free to reach out.
Good communication, the Ruoff platform for signing documents was easy to navigate, and we were kept in the loop in every step of the process.
Reply from Rusty Darner, Ruoff Mortgage
July 16th, 2026 12:59 PM
Melody, I'm pleased you found the communication effective and the Ruoff platform easy to navigate. Keeping you informed at every step is a priority for me. Thank you for sharing your experience!
I liked gaining knowledge throughout the process and that made me feel more comfortable with the process.
Reply from Rusty Darner, Ruoff Mortgage
July 15th, 2026 03:10 PM
Nicholas, I'm pleased to know that gaining knowledge throughout the process made you feel more comfortable. It's important to me that my clients feel informed and at ease. If you have any more questions or need further assistance, I'm here...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Memberships
- GMVAR Board of Realtors
- LCBOR Member
- Lancaster Board of Realtors
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- 40719
- Mortgage Origination
Achievements
- Ruoff Presidents Club Award Winner 2022, 2023, 2024
- Scotsman Guide Award Winner for top 1% originator 21, 22, 23, 24, 25
Hobbies
- Ohio State Football
- Cincinnati Bengals & Reds
- Cleveland Cavaliers
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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