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Rusty Darner, Ruoff Mortgage
VP | Branch Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Great communication, very personable and made me feel valued through the whole process.
Reply from Rusty Darner, Ruoff Mortgage
June 30th, 2026 03:18 PM
Danelle, I'm pleased to hear that you felt valued and appreciated the communication throughout the process. Building a personal connection is important to me, and I'm grateful for your kind words. If there's anything more I can do for you,...
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Rusty and his team went above and beyond to get me into my chosen home. They were in constant touch when I needed them They helped me navigate through the home owning process with ease. All of my questions were answered in a timely manner....
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Reply from Rusty Darner, Ruoff Mortgage
June 30th, 2026 01:05 PM
Judy, I'm so happy to hear that you felt well-supported throughout the home buying process. It's great to know that my team and I were able to guide you and answer all your questions promptly. Your kind words mean a lot, and I'm grateful for...
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It went pretty good. But communication should have been better. Answering questions. Helping when asking for help. Knowing flat out how much the month payment was going to be. The monthly payment stayed what was told as promised. Knowing how...
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Reply from Rusty Darner, Ruoff Mortgage
July 9th, 2026 12:58 PM
Thank you for taking the time to share your feedback. I appreciate both your positive comments and your honesty about where you felt the experience could have been better. I'm glad we were able to deliver the monthly payment we discussed, but...
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Rusty killed it! Super easy to work with and got me cleared to close quick!
Reply from Owner
June 29th, 2026 06:28 PM
We strive for this experience every single time!! Thanks so much for your business Kenny!!
Quick and easy!!
Reply from Rusty Darner, Ruoff Mortgage
June 29th, 2026 06:20 PM
Kenneth, I appreciate your feedback! I'm glad to hear the process was quick and easy for you. If there's anything more I can assist you with, please don't hesitate to reach out.
Just the overall Communication and explanations that were given.
Reply from Owner
June 26th, 2026 09:03 PM
Love to hear that our communication was top notch throughout the process Logan! Congratulations on your new home! 🏡
Just the overall Communication and explanations that were given.
Reply from Rusty Darner, Ruoff Mortgage
June 26th, 2026 08:50 PM
Logan, I'm pleased to know that the communication and explanations met your expectations. It's important to me that my clients feel informed throughout the process. If you have any further questions or need assistance, please feel free to reach...
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Kept me updated at all times. 5 Star service!
Reply from Rusty Darner, Ruoff Mortgage
June 24th, 2026 10:48 AM
Timothy, I appreciate your kind words! Keeping you updated throughout the process is something I prioritize, and I'm glad you experienced 5-star service. If you ever need assistance in the future, please feel free to reach out.
Rusty Darner, Ruoff Mortgage has received a review with 5 star rating from Jackelyn H
Reply from Owner
June 18th, 2026 03:32 PM
Thank you so much for the kind review!! Glad you had a good experience working with us!!
The people were
Reply from Rusty Darner, Ruoff Mortgage
June 18th, 2026 03:24 PM
Jackelyn, I appreciate your feedback. It seems like part of your message may have been cut off, but if there's anything specific you'd like to share or discuss, please feel free to reach out to me directly. Your input is important, and I'm...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Memberships
- GMVAR Board of Realtors
- LCBOR Member
- Lancaster Board of Realtors
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- 40719
- Mortgage Origination
Achievements
- Ruoff Presidents Club Award Winner 2022, 2023, 2024
- Scotsman Guide Award Winner for top 1% originator 21, 22, 23, 24, 25
Hobbies
- Ohio State Football
- Cincinnati Bengals & Reds
- Cleveland Cavaliers
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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