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Russell Smith and The Dream Team at ALCOVA Mo...
Branch Partner | Senior Loan Officer


University of North Carolina Wilmington
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
Russell communicated often and thoroughly throughout the mortgage loan experience. Russell went above and beyond to answer questions even when he was on vacation. Russell and Team were helpful and pleasant every step of the process. Highly...
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Reply from RUSSELL SMITH
February 9th, 2023 01:34 PM
Thank you Marjorie and we are so happy to have helped you both buy your dream home! What a great country we live in to be able to serve those who have served so much!
Your review: I don’t know what to say about Russell Smith but he is gracious, wonderful, thoughtful, and always willing.
He’s awesome! He is the man!
Reply from Russell Smith
July 26th, 2023 08:41 AM
Wow! I am honored to have such a review! It is an honor to have been able to contribute to your financial and personal success! I know your home will be blessed
Your review: I don’t know what to say about Russell Smith but he is gracious, wonderful, thoughtful, and always willing. He’s awesome! He is the man!
Reply from Owner
July 26th, 2023 12:00 AM
Wow! I am honored to have such a review! It is an honor to have been able to contribute to your financial and personal success! I know your home will be blessed
He’s awesome! He is the man!
Reply from RUSSELL SMITH
February 9th, 2023 01:35 PM
Thank you Clarice for such a great compliment! It takes teamwork to close efficiently on a home and you certainly did your part as well! I know your home will be blessed!
Russell and Amy were so helpful.. They both were so helpfulwith the loan and the disclosure. They answere all questionsand stayed on top of everything we needed. Our real estate agent, Michelle praised them both. We will use them againwhen...
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Reply from RUSSELL SMITH
February 9th, 2023 01:36 PM
Thank you Deborah and as always, we love working with you. We know your new home will be blessed as well as your business!
Russell and his team are extremely helpful and friendly, they made the process easy and stress free.
Reply from RUSSELL SMITH
February 9th, 2023 01:37 PM
Thank you so much Zane! What a blessing for your family and we are so excited for you owning your new home!
Constant contact ,outstanding attention to details.always put a period where there was a question mark never had to follow up because his follow through was spectacular.
Reply from RUSSELL SMITH
March 11th, 2023 10:16 AM
Wow! I shared this review with several friends because a period was never more powerful! We are so blessed to have worked with you on your home purchase. We know you are blessed in your new home!
Russell excels at quality customer service. He and his team are always available for questions and advice during the process. They also do an excellent job of finding solutions when problems pop up. He offers a lot of peace of mind during what...
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Reply from Owner
December 8th, 2022 11:17 AM
Thank you so much for your words and support Scott! We love working with you and your team!
Russell Smith made the home mortgage experience smooth from start to ending. He was always patient, available, compassionate, encouraging, and trustworthy. After everything was done, he felt more like family having your best interest at heart!...
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Reply from Owner
February 10th, 2023 09:56 PM
It was such a blessing working with you Carol and look forward to you having much time spent with your family in your new home
Since I am not very computer literate, Russell and staff were all willing to help me with any problems. Since I was 1000 miles away they made the buying experience very easy. I would recommend them to anyone who is looking to purchase a home....
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Reply from Owner
February 10th, 2023 09:58 PM
Thank you guys! It was a team effort and you did a great job! We are so happy that you have moved here!
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About
Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, and execution!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Conventional Home Loans
Construction Home Loans
Property Flipping & Renovation Loans
Down Payment Assistance
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Education
- University of North Carolina WilmingtonManagement Information SystemsBachelor of Business Administration (BBA)Aug 1991 -May 1993

Positions
- Alcova Mortgage - Branch PartnerMar 2nd, 2022 - Current
Memberships
- Columbus County Chamber of Commerce
- Loan Officer's Breakfast Club
- Mastermind's Round Table
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 78989
- NC License: I-209013
- SC License: MLO - 78989
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Awards
Achievements
- Top Producer: Elite Branch 2023
- Elite Branch Manager 4th Quarter 2022
- Elite Branch Manager 1st Quarter 2023
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Hobbies
- Snow Skiing
- Golf
- Water Skiing
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance