Russell Smith and The Dream Team at ALCOVA Mortgage's Cover Image

Top 5%

Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

View All days

Search Reviews

Write a Review

4.97

(1,675)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

He was very responsive to answering calls

Reply from RUSSELL SMITH

September 29th, 2023 01:21 PM

I'm so glad to hear that you were pleased with my responsiveness, Nancy. The Dream Team at Alcova Mortgage strives to be available and prompt in our communications. We understand how important it is for our clients to get their questions answered...

I could not have asked for a better group of people

Reply from Owner

October 2nd, 2023 08:29 PM

Thank you, Jesse! We appreciate your kind words!

Russel and his team was great couldn’t have asked for a better group of people

Reply from RUSSELL SMITH

September 28th, 2023 12:54 PM

I'm so glad to hear that you had a positive experience with our Dream Team at Alcova Mortgage, Jesse. We always strive to provide the highest level of service to our clients. Your review made our day! Thank you for taking the time to share...

Everything was very smooth

Reply from RUSSELL SMITH

September 28th, 2023 12:55 PM

I'm thrilled to hear that your experience was smooth, Kristin! Your positive feedback means a lot to me and the Dream Team at Alcova Mortgage. Our main goal is to make the entire process efficient and seamless for our customers. Thank you for...

Russell and his team were some of the kindest and smartest people we have ever met. They were excellent at explaining the process, being on top of all paperwork, and helped us a achieve our short closing period! 10/10 recommend Alcova Mortage....

Reply from Owner

October 2nd, 2023 08:47 PM

Thank you Kaitlyn! You're pretty smart yourself! We loved being a part of your home buying process.

Reply from RUSSELL SMITH

September 27th, 2023 04:57 PM

Thank you very much, Kaitlyn, for the stellar review! We strive for excellence and your feedback gives us immense satisfaction. It was our pleasure to guide you through the process and ensure the paperwork was all in order. Achieving your short...

Russell made it easy!

Reply from RUSSELL SMITH

September 27th, 2023 02:11 PM

I'm thrilled to hear that you found the process easy, Mark! It's always my goal to make the mortgage process as seamless and straightforward as possible. Thank you for giving The Dream Team at Alcova Mortgage and me a 5-star rating. I appreciate...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Brett H

Reply from Owner

October 2nd, 2023 08:30 PM

Thanks, Brett!

Russell and his team are all very competent, friendly, and timely. They worked closely with us to make changes and find the right agreement for us. Thank you Russell and God Bless!

Reply from RUSSELL SMITH

September 27th, 2023 12:22 PM

Thank you so much for your kind words, Chris. I'm thrilled to hear that you felt taken care of by our Dream Team at Alcova Mortgage. Our primary concern is always ensuring our clients feel comfortable and confident in their results, and I'm...

The team was available at minutes notice and the process was hassle free . Thanks.!!

Reply from RUSSELL SMITH

September 27th, 2023 10:42 AM

I'm thrilled to hear that you found our Dream Team at Alcova Mortgage to be readily available and the process hassle-free, Nav. Providing top-notch service is our highest priority and your feedback reaffirms the hard work we put in. Thank you...