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Russell Smith and The Dream Team at ALCOVA Mo...

Name: Alcova Mortgage
Address: 301 Liberty St Ste 100, Whiteville, North Carolina, 28472
Telephone: +1-910-352-6344
Rating: 4.97

Branch Partner | Senior Loan Officer

The Dream Team at ALCOVA Mortgage | Whiteville +1

4.97

(1,675)

University of North Carolina Wilmington

Let me introduce you to "The Experience"! Our Dream Team ensures you receive high level communication, expertise, problem solving, products, & efficiency. At our core, we believe everything comes down to solid relationships, communication, ... Show More

Mortgage

Mortgage Loan Officer

University of North Carolina Wilmington

Contact Info

(910) 352-6344

Whiteville, NC

https://alcova.com/loan-officer/rsmith/

https://teammovemortgage.com

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM(Open now)

Fri

8 AM to 6 PM

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4.97

(1,675)

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Quick, easy, and painless

Reply from RUSSELL SMITH

May 28th, 2024 05:37 PM

We are thrilled to hear that you found our process to be quick, easy, and painless, Gary. Your feedback means a lot to us here at The Dream Team at Alcova Mortgage. We strive to provide exceptional service, and your 5-star rating confirms we...

Russell and his team were amazing. They were incredibly personal and responsive, even after hours and on weekends. They made our closing as seamless as possible. We would recommend them to anyone looking for a new home.

Reply from Owner

May 15th, 2024 05:45 PM

Thank you so much for the fantastic review, Linda! We are thrilled to hear that you had such a positive experience with our team. We always strive to provide top-notch service, even after hours and on weekends, to make the mortgage process...

Russell and his team were incredibly helpful and responsive. They answered all of our questions and bent over backwards to make sure our closing went as smoothly as possible. They were always reachable, even after hours. We are very grateful...

Reply from RUSSELL SMITH

May 13th, 2024 05:18 PM

Thanks for the glowing review, Linda! It was a pleasure to assist you and ensure that your closing was as seamless as possible. Your satisfaction is our top priority, and we're thrilled to hear that we were successful in helping you secure...

Good communication

Reply from RUSSELL SMITH

May 10th, 2024 03:52 PM

Thank you for your positive review, Katelyn. We are delighted to hear that you appreciated the level of communication provided. Here at The Dream Team at Alcova Mortgage, we strive to ensure that our clients are always informed and comfortable...

Russell and his team made sure I had all the information and options laid out to me. He was very patient in the process which made it all a lot easier!

Reply from RUSSELL SMITH

May 10th, 2024 03:24 PM

We are delighted to hear that you had a positive experience with us, Meghan. We believe in transparency and patience to ensure a smooth and comfortable process for our clients. Thank you for choosing The Dream Team at Alcova Mortgage and giving...

Great group to work with!

Reply from Owner

May 6th, 2024 02:30 PM

Thank you, Justin, for your outstanding review and rating! We are thrilled to hear that you had a great experience working with us. We strive to provide the best service at The Dream Team at Alcova Mortgage and your feedback reaffirms the hard...

Russell’s team worked diligently to help us secure the loan we needed for our home.

Reply from RUSSELL SMITH

May 6th, 2024 02:31 PM

Thank you for the positive feedback, Justin. Our team, The Dream Team At Alcova Mortgage, is thrilled to hear that we could assist you in securing your home loan. Your satisfaction is our top priority, and we strive to provide our clients with...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Rafeal R

Reply from Owner

May 10th, 2024 03:47 PM

Thank you for the 5-star rating, Rafeal. We are thrilled that your experience with us at The Dream Team at Alcova Mortgage met your expectations. We're always here and ready to serve you. Feedback like yours helps us to keep improving our services....

Professional and subject matter expert

Reply from RUSSELL SMITH

May 2nd, 2024 02:04 PM

We are truly humbled by your kind words, Victor. Your satisfaction is our top priority at The Dream Team at Alcova Mortgage. We are glad to hear that our professionalism and expertise met your expectations. It was a pleasure serving you. Don't...

If I could give Russell and his team 10 stars instead of 5 I would. They all work so quickly and was truly helpful.

Reply from Owner

May 2nd, 2024 02:00 PM

We sincerely appreciative of your kind words, Courtney. It is always our goal at The Dream Team at Alcova Mortgage to provide efficient and helpful service to our clients. Your feedback reaffirms the hard work we put in every day and we're...