

Rudy Pfaff III
VP of Mortgage Lending

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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I honestly thought it would be quicker, however, I am grateful for the help and advise!!
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Thanks for your honest feedback, Daniel! I understand that the process might have taken a bit longer than expected. At Mutual of Omaha Mortgage, we strive to ensure that everything is in order for our customers. We'll use your feedback to improve...
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Good communication, quick answers. Thank you.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm really glad to hear you had a positive experience, Tandi. Your review means a lot! Good communication is something I strive for and I'm happy it made the process smoother for you. If you have any more questions in the future, don't hesitate...
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Rosa Duelks was extremely helpful and she took the time to answer all my questions and explain the loan process with your company. She was very knowledgeable and courteous in all my dealings with her.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm glad to hear about your positive experience with Rosa Duelks. She indeed is an asset to our team at Mutual of Omaha Mortgage, and we pride ourselves on providing clear, comprehensive information to all our customers. Thank you for your...
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Was kept in the loop
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm thrilled to hear that you appreciated our transparent communication, Steven. Here at Mutual of Omaha Mortgage, we understand the importance of keeping our clients informed every step of the way. Your positive feedback and high rating are...
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The representatives from the beginning to the end. Always answered my questions no matter how simple they might have been.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Thank you so much for your generous review, Geraldine. I'm delighted to hear that you found our communication helpful and clear throughout the process. It was a pleasure answering all your questions, regardless of their complexity. At Mutual...
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All my questions & concerns were explained quickly and effectively. Rudy was always in communication with me and kept me in the loop on everything. He made the whole process go very smoothly.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Thank you so much, Todd, for taking the time to share your experience at Mutual of Omaha Mortgage. I'm thrilled to hear that you felt well informed and satisfied throughout your journey with us. It was a pleasure assisting you; maintaining...
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Not have your loan guy quite and no one told you or got in touch with you had to get finally got someone to get me in touch with Rudy. This loan started in October just finished in Feb. This is not good.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I sincerely apologize for any inconvenience you experienced during your loan process. It is unfortunate to hear about the miscommunication you encountered. Here at Mutual of Omaha Mortgage, we strive to maintain clear and consistent communication...
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Was very friendly and informative.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm thrilled to hear that you found our interactions friendly and informative, James. It's always my goal to provide top-notch service to every client. Your high rating is greatly appreciated and I'm glad I could assist with your needs at Mutual...
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The response time to all inquiries--great.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm incredibly pleased to hear that my prompt responses met your expectations, Sharon. Here at Mutual of Omaha Mortgage, we strive to be expedient and efficient in all our communications. Thank you for the excellent rating. It was a pleasure...
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Just a stressful process, unfortunately had to change jobs. But we got it done. Thank you
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I appreciate your honest feedback, Everett. I understand that the mortgage process can often be stressful, especially when it coincides with significant life changes like a job switch. Please know that at Mutual of Omaha Mortgage, we strive...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS#1791776
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org