Rudy Pfaff III
VP of Mortgage Lending
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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Reviews from Web
No stress process, is the primary reason for my satisfaction. Things were timely and the communication was very comfortable.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Cesar, I'm thrilled to hear that you found the process stress-free and the communication comfortable. Making this experience smooth and easy for you was my top priority, and I'm glad it resonated with you. If you ever need anything in the future,...
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I was promised a specfic rate of 6.5% and ended up actually having to settle for a rate of over 7%. I believe I was over by the agent and lender.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I appreciate your feedback, Ova. I sincerely apologize if you felt that the rate was not as expected. At Mutual of Omaha Mortgage, we strive to provide the best possible service and rates to our clients. I will look into your concerns to ensure...
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Rudy and the entire staff were understanding, efficient and amazing to work with. I will always work with Mutual of Omaha!
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Sharon, thank you for the fantastic review. It's wonderful to hear that you found the team and myself efficient and understanding. We always strive to provide top-notch service to every customer. I'm thrilled to know that you're planning to...
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I knew exactly what I needed to do to complete the loan.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I appreciate your review, Aimee. It's great to hear that you knew exactly what to do to complete the loan. Your positive experience is what we strive for at Mutual of Omaha Mortgage. Your feedback is crucial to our continuous improvement. Please...
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Great service and expertise from everyone involved
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm thrilled to hear that you found our service great and noticed the expertise from everyone involved, Trent. It's always a top priority at Mutual of Omaha Mortgage to ensure the satisfaction of our customers. Your positive review and 5-star...
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Rudy was helpful from the first message I receive. He listened to the need and made sure there was a plan to the end.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm thrilled to hear that you found my assistance valuable, Sharee. Listening to your specific needs and crafting a plan to ensure those needs are met is always my main goal. Receiving a 4.83 out of 5 rating is an affirmation of the hard work...
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Rudy was very knowledgeable and provided advice along with different options to achieve my goals.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm truly grateful for your kind feedback, Tricia. I'm thrilled to hear that you found my advice and knowledge useful in achieving your goals. It's always my main aim to provide the best service possible and to present all available options...
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Easy to deal with
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
Hey Douglas, thanks for taking the time to leave such a positive review. I'm glad to hear that you had an easy experience dealing with Mutual of Omaha Mortgage. Your satisfaction is our top priority. Thanks again for your 5-star rating. We...
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First we were dealing with Dakota and then come to find out He was on leave or left the company nobody made us aware of the situation then I had three other people contacting me and it was very confusing.
Reply from Bill Sullivan
September 7th, 2026 05:07 AM
Thank you Abel for your feedback. I apologize for the communication issues you experienced. It's unfortunate that the transitions between different team members caused confusion during your process. At Mutual of Omaha Mortgage, it's our goal...
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Very attentive and communicative.
Reply from Rudy Pfaff III
September 7th, 2026 05:07 AM
I'm glad to hear that you had a positive experience with me, Mercedes. Your feedback is incredibly valuable. It's always my goal to provide attentive and communicative service. Thank you for choosing Mutual of Omaha Mortgage, and for taking...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS#1791776
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org