Rob Rothrock
Sr. Loan Officer | NMLS# 1924603
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, t... Show More
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Reviews from Web
Great experience, Rob was very patience even with a difficult customer like me, throughout the entire process he was always a call away, and made the process very simple, thank you Rob!
My Refi went smoothly!! Rob let me know where we were at and what would come next. Always great service and amazing follow up!! Highly recommend him for all your needs!!
Reply from Owner
July 28th, 2020 01:33 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
Rob was always there when I had a question and made sure he explained every step and what comes next.
Rob is super communicative, we always felt like we knew where the loan stood. He had the clear to close days early! Great job and great service.
Rob is a great guy and did a wonderful job for us on our loan. He was always available, walked us through the process, and was on the spot when it came to getting the loan done. We highly recommend Rob!
Transparent business transactions with my best interests in mind. From start to finish I felt like I was Rob’s only client. Fast closing? We got ‘em! Oh wait, that’s the other guys! But, truly, an excellent and positive experience. No corny...
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My refinance loan was seamless, stress-less, and flawless. Because of Rob! He's so knowledgeable, friendly, and forthcoming. I always knew what to expect, no surprises at all. I'm so happy that my first refinance experience was a positive one....
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Reply from Owner
July 15th, 2020 12:13 PM
Thanks for the awesome review...it was fun helping you with your mortgage!
What a positive experience! Rob was very helpful, took the time to explain processes, but never came across as condescending. He was always checking on me to see if I had any questions or concerns, always reminded me that he's available any...
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Rob has extensive knowledge and excellent communication. From day 1, I knew we’d made the right choice. The loan process can be very stressful, especially during the changing times of covid, but Rob found ways to navigate around obstacles and...
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He was very professional and kept everyone updated on a weekly basis and at every step of the process.
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About
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, timely communication, and flawless execution makes the mortgage journey smooth and enjoyable.
Finally, I am personally committed to provide that special, personal touch that delights customers and delivers the experience they deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Mortgage Loans
FHA Loans, VA Loans, USDA Loans
Self Employed and Investor Loans
Financing Solutions to meet nearly ANY need
Mortgage solutions for nearly any need
Boutique level service
All mortgage products and services
Mortgage Lending
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Positions
- Highlands Residential Mortgage - Loan OfficerJan 1st, 2020 - Current
- Gateway Mortgage Group - SVP, MarketingApr 1st, 2012 - Dec 1st, 2019
Memberships
- LinkedIn
- NMLS
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1989
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- NMLS# 1924603
Awards
Achievements
- President's Club 2021 and 2022
Hobbies
- Golf
- Fishing
- Family Vacations are the Best!
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Disclaimer
