Rob Rothrock
Sr. Loan Officer | NMLS# 1924603
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, t... Show More
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Rob was wonderful throughout the entire process and I would recommend him to anybody.
Rob was GREAT!! He helped us with our recent refi. He was very helpful, very informative and explained things well. He was quick to respond to text/calls/emails. He gave us updates on the progress. I highly recommend him!!
Robert went above and beyond to make sure we had access to a notary after work hours to ensure we were able to close in a timely manner. He also made himself available outside of work hours for any questions we had and was always quick to respond...
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Rob was awesome! This was our first home purchase and he walked us through every step and made the entire process incredibly smooth. Furthermore, Rob is probably one of the nicest people you will ever meet. He took care of us and addressed...
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Rob was awesome! This was our first home purchase and he walked us through every step and made the entire process incredibly smooth. Furthermore, Rob is probably one of the nicest people you will ever meet. He took care of us and addressed...
read more
Reply from Owner
October 19th, 2020 01:37 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
Rob was awesome! This was our first home purchase and he walked us through every step and made the entire process incredibly smooth. Furthermore, Rob is probably one of the nicest people you will ever meet. He took care of us and addressed...
read more
Complete engagement with the customer i.e. me from the start to finish. Very detailed, dependent, responsive and knowledgeable. No pressure and allowing me to proceed at my own pace and comfort. Easily reachable through phone, email and SMS...
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Great communication. He helped us the whole way through the process and was always updating us on the status. Very pleased with his dedication. Thank you
Rob went out of his way to get us different options and even got my credit score up in the process!
Rob made the refinance process very easy and was always available for guidance. Once we locked our rate in Rob was able to get it closed in a month’s time. I highly recommend Rob and Highlands Mortgage!
Reply from Owner
October 16th, 2020 01:07 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
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About
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, timely communication, and flawless execution makes the mortgage journey smooth and enjoyable.
Finally, I am personally committed to provide that special, personal touch that delights customers and delivers the experience they deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Mortgage Loans
FHA Loans, VA Loans, USDA Loans
Self Employed and Investor Loans
Financing Solutions to meet nearly ANY need
Mortgage solutions for nearly any need
Boutique level service
All mortgage products and services
Mortgage Lending
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Positions
- Highlands Residential Mortgage - Loan OfficerJan 1st, 2020 - Current
- Gateway Mortgage Group - SVP, MarketingApr 1st, 2012 - Dec 1st, 2019
Memberships
- LinkedIn
- NMLS
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1989
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- NMLS# 1924603
Awards
Achievements
- President's Club 2021 and 2022
Hobbies
- Golf
- Fishing
- Family Vacations are the Best!
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Disclaimer
