Rob Rothrock
Sr. Loan Officer | NMLS# 1924603
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, t... Show More
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Reviews from Web
Rob and his team were great communicators. They helped me through the whole process, made sure I understood everything, and were honest and forthcoming about everything.
Reply from Rob Rothrock
April 9th, 2025 10:08 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
Engaging and pertinent communication with the client . Regular and consistent dialogue concerning
progress of the loan . Regular reassurance that everything was going well . Highly recommend .
Reply from Rob Rothrock
April 8th, 2025 11:00 AM
I'm thrilled to hear that you found the communication engaging and reassuring throughout the loan process. It was a pleasure assisting you, and I greatly appreciate your recommendation.
Rob always answered my numerous questions, even my ovbious ones. He also always called or texted me back when we just missed each other. I appreciated his flexibility, along with his personal approach to the process. I felt confident in his...
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Reply from Rob Rothrock
April 7th, 2025 07:54 PM
I'm thrilled to hear that you felt confident and well-supported throughout the process. It was a pleasure assisting you, and I'm glad my approach met your needs. Thank you for your kind words and for choosing Highlands Residential Mortgage,...
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I recently refinanced my home with Rob Rothrock, and I couldn’t be happier with the experience. From our very first conversation, Rob was professional, knowledgeable, and incredibly easy to work with. He took the time to explain all my options...
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Reply from Owner
April 9th, 2025 10:07 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
Rob is the greatest. He is proactive, he lays out my options clearly, and tells me exactly what I need to do. He's the only mortgage lender I trust.
Reply from Rob Rothrock
April 7th, 2025 07:10 PM
I'm delighted to hear that you had such a positive experience. It was a pleasure to assist you by clearly outlining your options and guiding you through the process. Thank you for your trust and kind words.
Rob was great to work with! Very thorough and always friendly. He was always there when we needed him, would 100% recommend!
Reply from Owner
April 9th, 2025 10:07 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
Rob was very thorough and always friendly. Always there when we needed him! Lauren and Rob were great to work with !
Reply from Rob Rothrock
March 13th, 2025 09:03 PM
Hi Matthew, Thank you so much for your kind words! It was a pleasure working with you, and I'm glad to hear you felt supported throughout the process. Lauren and I strive to be there for our clients every step of the way, and your feedback...
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Great communication and super patient
Reply from Rob Rothrock
March 13th, 2025 09:03 PM
Hi Jacqueline, Thank you so much for the kind words! I'm thrilled to hear that you appreciated the communication and patience throughout the process. It's always my goal to make things as smooth and clear as possible. If you ever have more...
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Roberts professionalism, patience, his feedb And knowledge
Reply from Rob Rothrock
March 10th, 2025 02:43 PM
Hi Freddy,Thank you so much for the kind words. I'm thrilled to hear that you appreciated my professionalism, patience, and knowledge. It was a pleasure working with you, and I'm glad I could help make the process smooth and successful. If...
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Rob Knocked it Out of the Park!
Communicated along the entire process, responded to request quickly and explained everything very thoroughly to both the buyer and Buyer's Real;tor.
Reply from Rob Rothrock
March 8th, 2025 03:15 PM
Thank you so much, Jay! I'm thrilled to hear that you felt the process went smoothly. It's always my goal to keep everyone informed and make each step as clear as possible. I appreciate the opportunity to work with you and your Realtor, and...
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About
The customer experience is everything.
It all starts with a consultative approach where customers are empowered with customized mortgage options tailored to meet their financial goals. Next, the simplicity of state-of-the-art technology, timely communication, and flawless execution makes the mortgage journey smooth and enjoyable.
Finally, I am personally committed to provide that special, personal touch that delights customers and delivers the experience they deserve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Mortgage Loans
FHA Loans, VA Loans, USDA Loans
Self Employed and Investor Loans
Financing Solutions to meet nearly ANY need
Mortgage solutions for nearly any need
Boutique level service
All mortgage products and services
Mortgage Lending
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Positions
- Highlands Residential Mortgage - Loan OfficerJan 1st, 2020 - Current
- Gateway Mortgage Group - SVP, MarketingApr 1st, 2012 - Dec 1st, 2019
Memberships
- LinkedIn
- NMLS
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1989
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- NMLS# 1924603
Awards
Achievements
- President's Club 2021 and 2022
Hobbies
- Golf
- Fishing
- Family Vacations are the Best!
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Disclaimer
