Ross Shapiro
Mortgage Loan Originator | NMLS #107275
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Every one I delt with gidded me in getting things taking care of. Great people to work with. Thankyou so much.
I’m not one to give low reviews but I would give this company a zero if I could. It literally takes about 3 hours to get through to someone and when you do they won’t let you explain what you need. They simply say they need to transfer you...
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if i could give them 0 stars on here i would. the process to refi took more than 4 months and getting a hold of anyone to find out what was going on was nearly impossible. Every time they went over the details of the loan it was different even...
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These guys have the worst customer support !!. I wish I never did business with them. You can never get hold of a customer support representative even after on call for hours and they would never reply to customer's emails.
Ross Shapiro has received a review with 5 star rating from Sam R
Worst lender ever seen in my life killed the deal after 4 months of waisting my time.
While we refinanced our loan w/Planet Home Lending, we would not recommend Ross Shapiro. We were made to feel as if We were a bother and he was doing us a favor.His conversations w/us along with the text and voicemail he sent/left us re: our...
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Ross made the process super easy from beginning to end. Every question was answered with a complete response and I was always informed of next steps.
Thank you Ross!!
It was painless
No comments or suggestions
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Positions
- Planet Home Lending LLC - Senior Loan OfficerAug 1st, 2016 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 107275
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.