Ross Shapiro
Mortgage Loan Originator | NMLS #107275
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I don't know how this company got 4.3 stars??? They have only 1 and 5 stars reviews , something not right . The worst company to deal with. Not honest. Never had late payment , but they send report to c. bureau I was late. Not good. Layers...0...
read more
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. Planet Home Lending strives to provide great customer service and be a responsible partner for our borrowers, so we’d like a chance to make this right. Please send your contact information...
read more
I had a pleasant experience with Edward Brady. He was efficient and helpful.
Reply from Owner
October 9th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Excellent Mr. Satchel Planet Home thank you for your expertise and service
Reply from Owner
October 9th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
I appreciate so much having Jeff Baltz as my home lender. He guided me through each step of the way with great communication and in an understandable manner. I learned a lot as a first time home buyer and I thank him for his honest service....
read more
Reply from Owner
October 9th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Really poor experience. Have heard horror stories from others who have worked with them as well.
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
read more
Not very accommodating to existing loan members.
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
read more
Terrible customer service
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
read more
Ross Shapiro has received a review with 1 star rating from Colton J
Ross Shapiro has received a review with 1 star rating from Kevin B
Reply from Owner
October 9th, 2024 12:00 AM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
read more
Thank you Ross and team you guys my refinancing of my home a very professional and caring experience from start to finish. I told Ross I was scared for a moment I didn't want to be scammed but all was good and pleasing. Thank you guys so much....
read more
Reply from Owner
October 9th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
181–190 of 771
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Planet Home Lending LLC - Senior Loan OfficerAug 1st, 2016 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 107275
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.