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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
H
Hector T
Bonita, CA
Posted on January 5th, 2024 05:53 PM
Rogelio was very helpful and resourceful when certain issues arose and needed to be resolved during the process.
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
L
Lourdes Z G
Bonita, CA
Posted on January 5th, 2024 03:12 PM
As first time buyers we appreciated all the detailed explanations and patience Rogelio Castro had with us. He literally took us by the hand throughout the process. Thanks Rogelio !!!
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
google
H
Hernán D R
Posted on January 3rd, 2024 05:02 PM
Great experience!
5.0
Encompass
E
Elizabeth S C
Chula Vista, CA
Posted on January 3rd, 2024 05:01 PM
The process was stressful, because once we were inside Escrow, the bank was changing the conditions. We had to constantly adjust money and time...
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
5.0
Encompass
H
Hernan D
Chula Vista, CA
Posted on January 3rd, 2024 05:01 PM
Even though we are thankful about the whole experience; We think it may be better regarding the process with the bank which was very stressful and uncertain. Thanks to Rogelio and his team, we were able to resolve step by step the unexpected...
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Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
R
Rigoberto H
San Diego, CA
Posted on November 21st, 2023 04:51 PM
Thanks for the help
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
M
Maria F
National City, CA
Posted on September 23rd, 2023 06:00 PM
Rogelio made sure all my questions were answered and plenty of information was shared
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
M
Mayra B
San Diego, CA
Posted on September 13th, 2023 06:33 PM
Rogelio worked with me and my family to get me to a place where I could achieve my dream of buying my own home. He was available when I had questions and he was able to work through unexpected issues with the process of the loan. Really made...
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Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
5.0
SFTP
A
Adriana S
Los Angeles, CA
Posted on September 9th, 2023 08:47 PM
Rogelio was aware of all options that would be helpful for me and my particular circumstances and provided the best advice available of what options would be best.
Reply from Rogelio Castro
January 16th, 2024 07:00 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
3.66
SFTP
D
Diego D
San Diego, CA
Posted on July 26th, 2023 07:36 PM
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