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Robert Carter - Branch Manager in Knoxville, TN

Robert Carter

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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5 Star
99%
4 Star
1%
3 Star
0%
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Reviews from Web
  • SFTP
    J
    Jill T
    Dandridge, TN
    Posted on July 1st, 2025 12:49 PM
    and his assistant Kathy made everything effortless. They we're on top of every aspect of the loan. Movement Mortgage actually made me aware of some of a problem my lawyer had created. Great team to work with!
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    I'm so glad I could make your experience hassle-free! I look forward to staying connected, as it was a pleasure working with you.
  • SFTP
    K
    Kenda M
    Loudon, TN
    Posted on July 1st, 2025 12:35 AM
    Robert goes above and beyond to answer questions. He will make calls in the evening after work hours to accommodate. He works hard to find the right loan and get it processed in a timely manner. I have no problem referring him to friends.
    read more
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
  • SFTP
    C
    Cheri L S
    Knoxville, TN
    Posted on June 12th, 2025 12:21 PM
    Robert is SO knowledgeable and responsive! His communication was the best Ive ever had!
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    I appreciate your positive feedback, and I look forward to working with you again in the future!
  • SFTP
    A
    Aaron H
    Knoxville, TN
    Posted on June 8th, 2025 10:54 PM
    Everything!
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    Thank you for the fantastic review! I appreciate you putting your trust in me.
  • SFTP
    J
    James T
    Maryville, TN
    Posted on June 7th, 2025 12:17 PM
    Overall the process was difficult. (VA) loan. Robert kept "the train on tracks". my wife & I were totally satisfied . Thanks Robert. Celia & Ernie Tracy
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    I’m so grateful for your review! Working with you was fantastic, and I look forward to staying connected.
  • SFTP
    S
    Susan W
    Knoxville, TN
    Posted on May 14th, 2025 03:17 AM
    Despite a difficult time delay from the underwriter, Robert and Kathy handled our loan excellently. We appreciate them!
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    I'm grateful for your 5-star review! It was great working with you.
  • SFTP
    C
    Clinton W
    Knoxville, TN
    Posted on May 13th, 2025 08:01 PM
    Good communication and clear instructions on what was needed from me. Robert and Kathy were both very helpful, courteous, and knowledgeable.
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    I really appreciate your positive feedback and look forward to staying connected!
  • SFTP
    C
    Christopher L
    Newport, TN
    Posted on May 6th, 2025 07:31 PM
    Robert made the process as stress free and easy as he could. I could not have asked for anyone better to work with. I really appreciate everything him and and his team did for us.
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    Thank you for your positive feedback! I’d love to work with you again in the future.
  • SFTP
    T
    Teresa L
    Sevierville, TN
    Posted on April 25th, 2025 02:10 PM
    Robert always goes beyond and above to get to the closing table.
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
  • SFTP
    J
    Jonathan P
    Harriman, TN
    Posted on April 25th, 2025 12:01 PM
    Robert and his team were very nice and answered any question that I had. Robert especially was amazing buying a house is a huge deal and Robert was there every step of the way even if it was at 10 pm at night. The good lord blessed us with...
    read more
    Reply from Robert Carter
    April 21st, 2026 01:34 PM
    Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
  • 51–60 of 219
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 898005
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.