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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Robert worked very deligently on my behalf and I knew he had my best interests in mind.
Robert and Ashly were always available for any questions we had working hard to get us in our first home they always let us know that no question was a crazy question made the transition from renting to owning a home as easy as it could be...
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Great experience with Robert Carter, he's financed multiple mortgages for different clients and he always provides 5 star service. He's great at communitcating and helping people understand the process so they feel at ease. He does all the...
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Reply from Robert Carter
October 11th, 2026 01:31 PM
Joe, I'm pleased to know that you had a great experience and that my communication efforts helped you and others feel at ease throughout the process. At Highlands Residential Mortgage, Ltd., I strive to provide excellent service and make the...
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Robert went above and beyond to get us approved for a loan. It was a little lengthy getting there, but once we did, the closing process was quick.
Reply from Robert Carter
October 9th, 2026 11:13 AM
Ace, I'm happy to know that I was able to go above and beyond in getting your loan approved. At Highlands Residential Mortgage, Ltd., my goal is to ensure a smooth closing process even if the path there takes a bit longer. Thank you for trusting...
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Robert Carter was an amazing lender throughout the entire process. He was professional, responsive, and made the transaction smooth and easy from start to finish. His communication and attention to detail were greatly appreciated, and it was...
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Reply from Robert Carter
October 4th, 2026 12:13 PM
Danielle, I'm grateful for your kind words and pleased to hear that I could make the lending process smooth and easy for you. At Highlands Residential Mortgage, Ltd., I strive to offer professional and responsive service, so it's wonderful...
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Robert is always great with communication and updates.
Reply from Robert Carter
October 1st, 2026 11:03 AM
Dawn, I'm glad to hear that you appreciate the communication and updates I provide. At Highlands Residential Mortgage, Ltd., it's important to me that you're always informed and confident in the process.
Robert was very helpful, available, and willing to answer my many questions!
Reply from Robert Carter
September 29th, 2026 11:21 AM
Pamela, I'm thankful for your kind words and pleased that I could assist you with your questions. It's rewarding to hear that my availability and support were helpful to you. At Highlands Residential Mortgage, Ltd., we strive to provide a positive...
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Robert was clear on what was needed to get our mortgage approved and he always responded (even when he was on vacation) to my questions .
Reply from Robert Carter
September 13th, 2026 07:01 PM
It was our pleasure to assist; we hate to lose such a great family from our local area. Please let us know if you have any questions or if we can assist in the future. We do not disappear after the closing.
Robert was incredibly responsive, friendly, and helpful throughout the entire process. He was always quick to answer our questions, kept us informed, and made everything feel easy and well organized. We really appreciated his professionalism...
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Reply from Robert Carter
September 11th, 2026 01:36 PM
Gina, I appreciate your kind words and am pleased to know that my responsiveness and organization made the process easy for you. It's great to hear that my professionalism and personal attention were valuable to you. Thank you for your recommendation,...
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Robert is GREAT, expedient, knowledgable and friendly. There really are no limits on the loan products he can provide to my clients. His service is highly recommended and appreciated.
Reply from Robert Carter
September 9th, 2026 12:14 PM
Penny, thank you for your kind words. I'm happy to know that my service and loan product offerings have been beneficial for your clients. Your recommendation means a lot to me.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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