Highlands Residential Mortgage, Ltd. - Allen, TX's Cover Image
H

Highlands Residential Mortgage, Ltd. - Allen,...

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
24 hours(Open now)
Fri
24 hours
Sat
24 hours
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jessica K
    Maryville, TN
    Posted on October 31st, 2026 10:40 AM
    I bought a house
    Reply from Robert Carter
    November 3rd, 2026 10:41 AM
    Jessica, thank you for sharing your experience. If there were any aspects of your home-buying process that didn't meet your expectations, please feel free to reach out so I can assist you further. At Highlands Residential Mortgage, Ltd., I'm...
    read more
  • P
    Patton F
    Knoxville, TN
    Posted on October 27th, 2026 04:18 PM
    Carter was amazing to work with. He is quick, thorough, and knowledgable. I would recommend him to anybody.
    Reply from Robert Carter
    October 30th, 2026 04:19 PM
    Patton, I'm glad to hear that you found my assistance quick and thorough. At Highlands Residential Mortgage, Ltd., I strive to provide knowledgeable support to all clients. Thank you for your recommendation.
  • E
    Eric K T
    Knoxville, TN
    Posted on October 25th, 2026 12:20 PM
    Super smooth for the most part
    Reply from Alicia Howard
    October 26th, 2026 05:25 PM
    Thank you!
  • J
    James J D
    Pigeon Forge, TN
    Posted on October 24th, 2026 10:45 AM
    Robert''s knowdge of the mortgage industry, personal attention, and determined work ethic, saved me from making, what could have been, one of the worst mistakes of my life by going with the wrong lender at one of the big banks. Robert saved...
    read more
    Reply from Robert Carter
    October 27th, 2026 10:45 AM
    James, I'm grateful for your kind words and am pleased I could assist in such an important decision. At Highlands Residential Mortgage, Ltd., providing personal attention and expert guidance is our priority. Thank you for trusting me with your...
    read more
  • R
    Russell W
    Knoxville, TN
    Posted on October 22nd, 2026 02:07 PM
    Robert treated my client as sif they where the only client that they where working with. The turnaround Time was unbelievable! Robert and their team at Highland Mortgage went completely above and beyond to make this process, not only quick,...
    read more
    Reply from Robert Carter
    October 25th, 2026 02:07 PM
    Russell, I'm pleased to hear that your client felt valued and well-cared for during their experience with me and the team at Highlands Residential Mortgage, Ltd. It's great to know that our efforts helped make the process quick and seamless....
    read more
  • L
    LEIGH A B
    Nashville, TN
    Posted on October 12th, 2026 03:21 PM
    Robert worked very deligently on my behalf and I knew he had my best interests in mind.
    Reply from Robert Carter
    October 15th, 2026 03:21 PM
    Leigh, I'm grateful to hear that you felt I had your best interests in mind while working on your behalf. At Highlands Residential Mortgage, Ltd., ensuring a positive experience for clients like you is always my priority.
  • C
    Chyna K K
    Maryville, TN
    Posted on October 10th, 2026 12:51 PM
    Robert and Ashly were always available for any questions we had working hard to get us in our first home they always let us know that no question was a crazy question made the transition from renting to owning a home as easy as it could be...
    read more
    Reply from Robert Carter
    October 13th, 2026 12:52 PM
    Chyna, I'm glad to hear that Ashly and I were able to support you throughout your journey to homeownership and ease the transition from renting to owning. At Highlands Residential Mortgage, Ltd., making sure you feel comfortable and informed...
    read more
  • J
    Joe C
    Nashville, TN
    Posted on October 8th, 2026 01:30 PM
    Great experience with Robert Carter, he's financed multiple mortgages for different clients and he always provides 5 star service. He's great at communitcating and helping people understand the process so they feel at ease. He does all the...
    read more
    Reply from Robert Carter
    October 11th, 2026 01:31 PM
    Joe, I'm pleased to know that you had a great experience and that my communication efforts helped you and others feel at ease throughout the process. At Highlands Residential Mortgage, Ltd., I strive to provide excellent service and make the...
    read more
  • A
    Ace G
    Oneida, TN
    Posted on October 6th, 2026 11:12 AM
    Robert went above and beyond to get us approved for a loan. It was a little lengthy getting there, but once we did, the closing process was quick.
    Reply from Robert Carter
    October 9th, 2026 11:13 AM
    Ace, I'm happy to know that I was able to go above and beyond in getting your loan approved. At Highlands Residential Mortgage, Ltd., my goal is to ensure a smooth closing process even if the path there takes a bit longer. Thank you for trusting...
    read more
  • D
    Danielle L
    Oneida, TN
    Posted on October 1st, 2026 12:12 PM
    Robert Carter was an amazing lender throughout the entire process. He was professional, responsive, and made the transaction smooth and easy from start to finish. His communication and attention to detail were greatly appreciated, and it was...
    read more
    Reply from Robert Carter
    October 4th, 2026 12:13 PM
    Danielle, I'm grateful for your kind words and pleased to hear that I could make the lending process smooth and easy for you. At Highlands Residential Mortgage, Ltd., I strive to offer professional and responsive service, so it's wonderful...
    read more
  • 1–10 of 224
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.