

Robert Bates
Branch Partner

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Tues
10 AM to 4 PM(Open now)
Wed
10 AM to 4 PM
Thu
10 AM to 4 PM
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Reviews from Web
Great staff ,very professional with a personal touch, Mr Bates took his personal time to go get some documents that were needed at my bank . Not many take the time to make helping a client like that. I was a privilege to work with them.
Reply from Robert Bates
January 17th, 2025 07:53 PM
It was a pleasure as always Robbie! Thank you for your trust over all these years!
Always a good experience with this team. They are always available for your questions and make the whole process a breeze.
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thank you for your repeat business. It's always flattering to have someone come back and/or refer their friends. See you again soon!
(Translated by Google) Olivia Flores- Excellent customer service, assists the client in all aspects necessary for them to be satisfied. Friendly, attentive, smiling, good person in general.(Original)Olivia Flores- Excelente servicio al cliente,...
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I wouldn't go anywhere else. Everyone is very professional and knowledgeable. Definitely see Olivia Flores! She is bilingual and can put you at ease. They work hard to get you in your forever home.
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thank you so much for your review. We agree...Olivia is the best ever!
Robert Bates has received a review with 5 star rating from Alfredo V
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thank you for the perfect review!!!
Robert Bates is the man, the best of the best!!
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thanks Jake! It was a pleasure working with you again!
Effective communication
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thanks Krissy! It was a pleasure working with you and your family to achieve your housing needs. Please stay in touch!
Robert Bates is the man, the best of the best!
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thanks Jake! I'm looking forward to your open house BBQ!
Robert Bates of Alcova Mortgage provided expert financial advice in helping us secure our mortgage loan and acted quickly to lock in the best interest rate! He was available at all hours/days of the week for our multitude of questions. Robert...
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Reply from Robert Bates
January 17th, 2025 07:53 PM
Thank you so much for the kind words. You were great clients and it was my pleasure to assist you in your retirement home dreams!
Robert Bates of Alcova Mortgage provided expert financial advice in helping us secure our mortgage loan and acted quickly to lock in the best interest rate! He was available at all hours/days of the week for our multitude of questions. Robert...
read more
Reply from Robert Bates
January 17th, 2025 07:53 PM
Thank you Cindi! It was our honor to be able to help you and Ed buy your new home. I hope you will both enjoy it for many years to come!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Providing service to English and Spanish speaking clients.
Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!
Appointment Banking available upon request.
Reverse Mortgage specialist
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
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Positions
- ALCOVA Mortgage - Branch PartnerDec 16, 2022 - Current
Memberships
- Crazy Horse Marina
- Smith Mountain Lake Chamber of Commerce
- Founding Board Member Bridgewater Police Department
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#191832
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Awards
Elite Manager Awar...
Achievements
- Certified Mortgage Advisor
Hobbies
- Boating, Reading, Dog Sitting, Shooting, and Boating at Smith Mountain Lake!
- Former Auxiliary Police Officer in Harrisonburg VA and Foundation President
- Founding Board member of The Bridgewater Police Foundation
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance