Robert Bates

Name: ALCOVA Mortgage
Address: 13345 Booker T Washington Hwy, Hardy, Virginia, 24101
Telephone: +1-540-433-6622
Rating: 4.95

Branch Partner

ALCOVA Mortgage | Hardy

4.95

(240)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 433-6622

Hardy, VA

https://alcova.com/loan-officer/rbates/

https://alcova.com/branch/harrisonburg/

Location & Business Hours

Business Hours

Fri

10 AM to 2 PM

Sat

closed

Sun

closed

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4.95

(240)

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Experience.com

4.93

(167)

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5.0

(62)

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David did a fantastic job explaining all of my options, as well as walking me through the process. As a first-time home buyer, he provided all the guidance I needed. Highly recommend!

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you so much for taking the time to give us this feedback. We appreciate the opportunity to have served you!

Explained everything in detail. Maintained electronic correspondence and personal meetings through the entire process.

Mr. Bates shows a great level of expertise in what he does. His demeanor is very friendly and welcoming, and he does not shy away from giving you his honest opinion.

Debbie was so supportive of me during my process of looking at loan options! She was responsive to my emails, texts, and calls (even after hours!) I felt very cared for and supported, Debbie was willing to answer all my questions and did not...

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you so much for your feedback! Debbie is always working this closely with her clients. It's the way she learned to be a "personal banker" back when bankers were truly your financial advisors. Great feedback....we appreciate it!!!

Great service , they treat you like great friends ,and support you all the way. The BEST

We were most impressed with PRM due to Debra Gooden, as the requirements had changed since we had purchased a previous home, she was very kind, patient, and most importantly was very personable, along with being available any time day or night,...

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you for your comments! We appreciate hearing how we've been able to impact your home purchase experience. Please tell your friends about us!

Great!

Being a first-time home buyer at age 63 can be scary but Debra Gooden has walked me through the process step by step and was always available night or day when I had questions.

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you for your comments! We love hearing from our clients!

This was my fourth time using Robert Bates and his team and as in years past, everything runs smoothly and I feel confident with the information I receive. Robert and his team are personable, professional, accommodating and always follow through....

Robert is great! He and his team will help you fix your credit and purchase a great home. Don't let your today define your tomorrow!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Providing service to English and Spanish speaking clients.

Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!

Appointment Banking available upon request.

Reverse Mortgage specialist

Conventional Home Loans

VA Home Loans