Robert Bates

Name: ALCOVA Mortgage
Address: 13345 Booker T Washington Hwy, Hardy, Virginia, 24101
Telephone: +1-540-433-6622
Rating: 4.95

Branch Partner

ALCOVA Mortgage | Hardy

4.95

(240)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 433-6622

Hardy, VA

https://alcova.com/loan-officer/rbates/

https://alcova.com/branch/harrisonburg/

Location & Business Hours

Business Hours

Thu

10 AM to 4 PM

Fri

10 AM to 2 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.95

(240)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.93

(167)

Google

5.0

(62)

Facebook

5.0

(11)

Show All

Reset all filters

Robert and his staff are so personal and helpful. Tasks were completed in a timely manner also. Great work

Robert and his team know what they are doing!

We've used Robert several time when purchasing or refinancing. It's always a smooth and easy process.

Robert followed up with us regularly. He explained the process and made it very easy. Robert has a friendly, personal touch that is a very nice change to the norm of doing business with most companies these days.

How convenient the process was.

Robert and the PRMI staff were easy and pleasant to work with. They explained things thoroughly and kept me up to date on the process. Thank you for everything!

Buying a new house during a pandemic was pretty stressful, but Robert and Chris were so helpful. They always managed to touch base with me during the process to let me know the status of our loan and when I had questions they responded quickly...

We always enjoy working with Robert and his team. They are amazing people and we recommend them to anyone refinancing. Over the years we have refinanced several times and go straight to Robert. We will use them again in the future.

Everybody was friendly and a lot of it was done online, and any time I had a question, I would just call or email them and they would answer my question. They also did not make you feel like you were bothering them, if you had questions about...

Ignore all the other mortgage loan places in town. Actual genuine customer service is what you’ll find here. Highly reccomended!

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you so much for the great review! We hope others will see what you've said and take it to heart....

121–130 of 240

About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Providing service to English and Spanish speaking clients.

Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!

Appointment Banking available upon request.

Reverse Mortgage specialist

Conventional Home Loans

VA Home Loans